Heiner Himmelreich
Managing Director & Partner
Melbourne
Heiner Himmelreich joined The Boston Consulting Group in 2006. He is a member of the global operating committee of the firm’s Technology Advantage practice and BCG’s global leader for IT sourcing.
Heiner has worked on IT sourcing projects in several industries. These include development and implementation of an IT sourcing strategy, sourcing contract renegotiations, IT infrastructure, and application management outsourcing in banking, consumer goods, the public sector, and the oil and gas industries.
Heiner has deep experience in IT strategy, IT transformation, postmerger integrations, and divestures in different industries. He is also experienced in coaching CIOs.
Before joining BCG, Heiner worked eight years at A.T. Kearney, most recently as a principal. Before that he was with financial-services dealer-broker Exco (now ICAP), where his last position was operations manager of the German subsidiaries.
Sourcing plays a key role in any change project. To get it right, companies need a good strategy for partnering with their external tech providers.
Companies must begin treating the department as a strategic business partner instead of a service provider—fundamentally changing their mindset.
Companies often assume they must choose one model, but they can reap the rewards of both.
Transformative technologies for back-office processes don’t automatically deliver the promised payoff. To succeed, companies need a thoughtful, end-to-end plan.
Outsourcing often fails to bring the expected reductions in overall IT costs. But companies can take steps to improve the odds.
Companies have a choice: either transform IT to be able to work closely with business units in developing products and services or focus IT on its governance role.
Rising customer expectations and intensifying competition are spurring banks and insurers to overhaul their digital capabilities. What are the critical steps to success?
IT sourcing hasn’t had the greatest track record. The automotive industry, on the other hand, has had much success, thanks to four strategies that IT, too, can leverage.
To ensure that IT outsourcing delivers full value, retained IT organizations must strengthen critical capabilities and orchestrate the activities of vendors and internal IT functions.
Companies can determine in advance the likelihood that a given IT-outsourcing program will succeed—and take steps to maximize its chances of success.
