Our Latest Thinking on Operations

Improving operations has never been easy, and the rise of digital has ushered in new challenges and opportunities. Capitalizing on big data, machine learning, and AI to boost efficiency is essential, but it requires new skill sets and a cultural overhaul. Explore BCG’s latest thought leadership on digital operations and more.

Featured Insights


Procurement in the Time of COVID-19

Procurement will be critical in getting companies through the crisis. Now’s the time for CEOs to strengthen relationships with their suppliers’ CEOs.


Winning the Fight in the Private Sector

How should companies operate in today’s uncertain environment and transform to thrive in the postpandemic world? In the coming weeks, we share our insights and experiences as we help companies reopen and emerge stronger.


COVID-19 and the New Leadership Agenda

The COVID-19 outbreak underscores the need to be resilient in the face of transformative global risk.

Supply Chain Management

Redrawing the Map of Global Trade

Even when the global economy fully recovers, the international trade landscape will look dramatically different in the years ahead than it did before the pandemic.


Jumpstart Digital Procurement Book Cover

Jumpstart to Digital Procurement: Pushing the Value Envelope in a New Age

By Wolfgang Schnellbächer and Daniel Weise

To realize all the benefits of digital procurement—especially those most valuable in the postpandemic world—companies need a revolutionary approach.

Download an excerpt from the book Order on Amazon

Catalysing Change through Corporate Social Responsibility

This report was released by The Nasscom Foundation in association with The Boston Consulting Group. The report showcases the evolving nature of CSR activities inside technology services companies and vision of the industry leaders on various CSR aspects.

India in Globalized Services: Innovating@Scale

NASSCOM and BCG have put in concerted efforts for over a year, to bring this unique study that captures the rapid shift in global customer expectations and the journey of the Indian industry in successfully delivering transformative impact. It also seeks to establish a common framework for assessment of value.

Lean and Manufacturing


The Green Factory of the Future

Manufacturers can implement win-win actions in their production and logistics operations that benefit the environment and create financial value.

Shifting Gears in Auto Manufacturing - Rectangle

Shifting Gears in Auto Manufacturing

To succeed in a future of electric vehicles, manufacturers must understand and prepare for the profound effects of this transformation on operations and labor requirements.

Digital Operations


Organizing for Digital Operations at Scale

It’s not enough to establish the right organizational structure. Companies must also attract and retain digital talent and overcome the limitations of legacy IT systems.


The How-To Guide to Digital Operations

Digitizing manufacturing operations is imperative—yet immensely difficult. Companies that have tried have seen mixed results. We’ve identified factors that separate leaders from laggards.

How Ford Organized for Digital Operations at Scale

Digitization—when done right and at scale—yields impressive results. Discover how manufacturing companies can learn from Ford’s success as Mike Mikula, Ford’s global chief engineer, shares insights with BCG’s Jonathan Van Wyck.


BCG’s Latest Operations Insights

Operations touches all aspects of the product journey, an increasingly interdependent and globalized process. Follow BCG on Operations on LinkedIn for a collection of insights and news from BCG’s Operations practice.

Service & Support

Design, Engineer, Build

Think Big

Behind Think Big is transparency and collaboration. That's how BCG conceives a successful large capital project. Let’s think big to make big things happen.

Beyond Great BCG Book

Beyond Great

How to build sustainable business advantage in a world where great is no longer good enough.

Change Management


Are You Ready to Transform?

Change is hard, but readiness is all. Companies prepared to manage the leader, people, and program journeys can double their chances of success.

Cost & Efficiency

The Corporate Center of the Future

The growth of automation, digitalization, and virtual collaboration is putting pressure on companies to reimagine the way their corporate centers operate.

Expert Interviews

The Soft Side of Operational Transformation

The Soft Side of Operational Transformation

The Soft Side of Operational Transformation

Secrets Behind Successful Large Capex Projects

Secrets Behind Successful Large Capex Projects

Digital Supply Chain Transformation

Digital Supply Chain Transformation

Achieving Operational Excellence in the Modern Business Environment

Achieving Operational Excellence in the Modern Business Environment

Frédérik Jobert on Large Capital Project Management

Frédérik Jobert on Large Capital Project Management


External Innovation Basics from an R&D Expert

Olaf Rehse on Lean in Services

Olaf Rehse on Lean in Services

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