The latest insights, ideas, and perspectives from BCG. Explore a cross-section of up-to-date content on the trends shaping the future of business and society.
Global warming will alter the quality and quantity of water on every continent, triggering a massive displacement of people around the world. Who is most at risk?
Sellers are increasingly using AI and other virtual tools to create a more personalized, extraordinary customer experience. BCG’s Japjit Ghai explains how.
And, warns Red Hat’s Marco Bill-Peter, don’t rely on AI to do everything. Rather, engage with AI in the right way.
Advisor and C-Suite Executive Aimee Johnson and BCG’s Mark Abraham discuss the importance of simplicity, creativity, and delivering delight in personalized experiences.
The expansion of China’s relatively untapped markets for personal and health insurance will unlock significant growth opportunities for the sector over the next decade.
Companies have moved quickly to implement GenAI, but many may be celebrating too early, before achieving measurable benefits. It’s time for a focused approach.
Pasquale DeMaio of Amazon Connect explores how AI is revolutionizing customer service, enabling faster, proactive solutions that meet rising customer expectations.
István Mag of MOL Group shares how AI—coupled with a solid business strategy and digital foundation—is helping the company transform its operations and expand its offerings.
