Transforming Telcos with Artificial Intelligence
To survive, and thrive, in the new reality, telecom companies must put artificial intelligence at the heart of their digital transformations.
To survive, and thrive, in the new reality, telecom companies must put artificial intelligence at the heart of their digital transformations.
As rapid changes reshape their market, cellular tower operators need to transform the way they work.
And just a little bit agile is not enough. This new way of working is essential—it’s time to go all in.
Don’t get lost on the way to your digital future. Map the route ahead by making these 15 critical choices.
The company couldn’t count on technology alone to remain Germany’s mobile leader, so it adopted new ways of working for customer engagement—with winning results.
Roughly 23 million Americans lack high-speed internet service. Using a mix of technologies, operators could connect them for far less than the cost of any individual technology—increasing access to education and health care and boosting economic growth into in the bargain.
To bridge the digital divide between connected nations and parts of the world lacking internet access, BCG partnered with the World Economic Forum. They found, and continue to find, innovative ways to broaden connectivity.
A pilot in Africa’s Northern Corridor countries serves up useful lessons about surmounting the barriers that prevent some 4 billion people worldwide from going online.
Rising internet maturity leads to more sophisticated usage patterns. These require better network infrastructure, but current funding models and mechanisms are insufficient for advancing needs.
These value creation stars ranked in the top quartile of value creation after a turnaround. Although they took different paths, all followed three core principles.
Adoption of artificial intelligence is growing rapidly in a majority of Nordic companies. Yet while momentum abounds, scaling up with also require tackling several key challenges.
Denmark, Finland, Norway, and Sweden have enjoyed a well-deserved reputation for advances in digital technology. Yet the reality for Nordic companies is quite different. In recent years they have failed to keep up with the advances of others. BCG’s global survey of companies, based on each company’s self-assessment, found that the Nordics compare well only on digital vision and strategy. When it comes to execution, Nordic companies are well below the global average.
To unlock the full potential of next-generation mobile networks to drive the country’s growth, policymakers should focus on five key success factors.
With their most exciting business models still years out, telcos must focus on 5G’s near-term opportunities. The usual approach to launching a network won't cut it.
To capture 5G's full benefits, operators must key their CapEx investments to how customers will actually use the network.
Telcos can capitalize on broadening societal expectations to build new sources of revenue and business.
Most B2B telcos are facing revenue declines that range from 1% to 7% each year. Maikel Wilms explains how telcos that better leverage the technology ecosystem available to them might escape this sinister spiral—but a substantial transformation is critical.
Wireless spectrum is in high demand. New users and applications are emerging rapidly. To maximize this limited natural resource, countries must adopt a new management model.
