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Payments and Transaction Banking

Powerful trends are transforming payments and transaction banking. Amid profound uncertainties about the COVID-19 pandemic’s long-term impact, industry players are seeking to clarify the market outlook. Our payments and transaction banking consulting teams help clients navigate this shifting landscape.

The payments and transaction banking industry can expect revenue growth to be moderate in the near term. But once a sustainable recovery takes hold, revenues could soar—lifted by the ongoing transition away from cash, strong growth in e-commerce and electronic transactions, and greater innovation.

To capture this growth, incumbents will need to overcome the tough competitive landscape, where nontraditional players are jostling with banks and payments service providers to become the issuer, provider, processor, or partner of choice for customers.

We are helping to craft and execute cutting-edge payments and transaction banking strategies that will help BCG clients stay competitive throughout this decade and beyond. Key initiatives include picking up the pace of digitization, gaining economies of scale, and managing risk in new ways.


How We Help Our Payments and Transaction Banking Clients

Our payments and transaction banking consulting teams are uniquely positioned to advise clients in highly challenging areas.


Meet Our Payments and Transaction Banking Consulting Leaders

BCG’s payments and transaction banking consulting leaders draw on their deep expertise in payments and transaction services, global transaction banking, transaction banking operations, and transaction banking strategy. Our leaders help clients understand and prepare for the future of transaction banking.

BCG’s Latest Thinking on Payments and Transaction Banking

Global Payments Report 2022 | Rectangle

Global Payments Report 2022: The New Growth Game

BCG’s 20th annual study of the global payments industry examines how all participants in the payments ecosystem—including acquirers, issuers, networks, wholesale transaction banks, and fintechs—can raise their game by pursuing new strategies for growth.

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