Chase new ways to manage volatility, advance sustainability, and build resilience to boost individual companies and benefit the broader business ecosystem.
Efficiency in supply chain operations shouldn’t come at the expense of flexibility. Here’s how leading companies achieve both.
In the face of disruptions, from natural disasters to pandemics, how do we make sure supply chains can keep up? Dustin Burke, BCG managing director and partner, offers a combination of solutions to help create a more resilient, efficient tomorrow.
BCG's Pepe Rodriguez on our approach to digital supply chain transformations and the four aspects that we like to consider.
The dizzying growth in e-commerce has wreaked havoc on CPG supply chains. Here’s how companies can tackle channel proliferation and meet customers’ rising expectations.
Even companies with modest direct-emissions footprints can make a global impact on decarbonization by implementing nine initiatives in their supply chains.
For procurement organizations, today's uncertainty has made risk mitigation and cost reduction tougher than ever. Learning lessons from the pandemic will be key to survival and sustainable competitive advantage. See below for the critical steps that teams can take to overcome current shocks and withstand futures ones.
Public procurement accounts for 15% of global greenhouse gas emissions annually. Because governments can create demand for clean energy technologies, they can have a direct impact on reducing the world’s carbon footprint.
Companies that lead the way in initiating and scaling up a transformation will gain significant advantages in cost and risk management.
To optimize their cost-cutting efforts, smart companies are turning to their suppliers.
A comparison of technologies requires detailed assessments of costs as well as technical capabilities. Companies can’t get by with a one-size-fits-all approach.
To enhance competitiveness, companies must take a clean-sheet approach to deciding what, where, and how to manufacture.
Manufacturers can implement win-win actions in their production and logistics operations that benefit the environment and create financial value.
Companies can reduce costly delays and add value by building agile into their factories.
It’s not enough to establish the right organizational structure. Companies must also attract and retain digital talent and overcome the limitations of legacy IT systems.
Digitizing manufacturing operations is imperative—yet immensely difficult. Companies that have tried have seen mixed results. We’ve identified factors that separate leaders from laggards.
Digitization—when done right and at scale—yields impressive results. Discover how manufacturing companies can learn from Ford’s success as Mike Mikula, Ford’s global chief engineer, shares insights with BCG’s Jonathan Van Wyck.
Tune out the tech sales pitches. Focus instead on what you seek to achieve from a digital transformation.
BCG’s Latest Operations Insights
Operations touches all aspects of the product journey, an increasingly interdependent and globalized process. Follow BCG on Operations on LinkedIn for a collection of insights and news from BCG’s Operations practice.
Giant call centers, commodity offerings, and rigid scripts for dealing with customers will give way to agile, AI-enabled organizations that combine hyperpersonalization with ultraindustrialization.
Now is the time to reduce complexity in GBS. This can help companies achieve excellence and transform customer experience.
Leaders who have stabilized their contact center operations must now think about harnessing the positive changes unleashed by the crisis.
Excellent functional level strategies can yield cost savings, offer greater customer satisfaction, provide a more responsive platform for driving transformation—and sharpen your company’s competitive edge.
During price upturns, companies often indulge in bad behavior, such as “window dressing” capital projects with overly optimistic cost and completion assumptions—jeopardizing project performance.
Behind Think Big is transparency and collaboration. That's how BCG conceives a successful large capital project. Let’s think big to make big things happen.
To keep projects on track, managers must excel on multiple fronts–including fostering transparency into project challenges, encouraging collaboration among all stakeholders, and candidly assessing project risks.
In a turbulent, fast-changing world, innovation success means getting it right over and over again.
The trucks used in industries like mining and agriculture burn diesel and emit a lot of CO2. Fortunately, replacement solutions exist—if companies understand the costs and benefits.
Half the battle in transformations is overcoming mental roadblocks to change in the organization. Here’s what leaders can learn from behavioral science to improve the odds of success.
Prime your corporate processes for digital (or any) transformation by drilling down to the essentials.
The growth of automation, digitalization, and virtual collaboration is putting pressure on companies to reimagine the way their corporate centers operate.
CFOs can maintain a relentless focus on value creation by serving as strategic advisors to business leaders, overseeing performance, and communicating a persuasive equity story to investors.