Managing Director & Partner
Gabriele Ferri joined Boston Consulting Group in 2011. He leads the Travel, Cities & Infrastructure (TCI) practice for the Italy, Greece, Turkey, Israel, and Caspian region. In addition, he is the global leader of the BCG Center for Revenue Management in Travel, and the global lead for customer experience in the travel.
Throughout his career at BCG, Gabriele has worked with clients around the globe in multiple travel industries, including airlines, hospitality, cruises, tour operators, railways, airports, and travel retail operators. His work focuses on strategy, commercial transformation, revenue management, customer experience, and M&A.
Gabriele is also actively involved in developing BCG’s methodologies, capabilities, and tools in areas including pricing and revenue management, travel distribution, customer experience, and travel retail.
Prior to joining BCG, Gabriele worked as project manager at Roland Berger Strategy Consultants where he focused on the aviation and health care services industries. Before that, he was a consultant at KPMG Advisory where he served multinational companies in the automotive and packaged goods industries.