People & Organization challenge

People Strategy

The fundamentals of people strategy—leadership, culture, talent, reskilling, and HR—make companies stronger, more agile, more innovative, and more responsive. BCG’s people strategy consultants help companies elevate their most important asset: their people.

For years, technology has been radically transforming the way work gets done, changing the skills that people need for their jobs, and redefining the jobs that will be needed. But the last few years have catapulted businesses five to ten years into the digital future. Virtually overnight, remote working and automated operations have become the new reality.

To navigate today's complex challenges, it is imperative that companies build for the future: that is, they must intertwine new technologies with human capabilities to power growth, innovation, and, resilience. From the C-suite to the frontlines, and everywhere in between, a successful people strategy stands on three pillars:

BCG's Pillars of People Strategy

How BCG Creates People Operations Advantage

BCG’s people strategy consulting builds on three core truths.

We help clients build a strategic workforce planning to unlock the power of their people

We implement our world-class people operations strategy

We understand that a purpose-driven culture fuels performance

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Build for the Future

BCG’s research reveals six key success factors and the steps companies need to take to drive innovation, gain competitive advantage, and build for the future.

How We Work on People Strategy With Clients


Upskilling, Reskilling, and Talent Development

The last several years thrusted companies into new digital territory: employees are working and collaborating remotely, consumers are spending more online, and supply chains are more automated. The talent and skills required to achieve your digital ambition are changing as well. More than ever, companies must invest in reskilling, upskilling, and continuous learning programs to close essential skill gaps and secure the capabilities needed to succeed.

We work with companies to unleash new ways of working that not only enable execution but also spur innovation, flexibility, and agility.

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Shaping the Future of HR

HR is morphing into one of the most critical and dynamic functions in today’s digitally focused organizations. Our people management consulting helps clients transition to more agile and digital HR, leverage people analytics, and optimize employee engagement.

Our Client Work in People Strategy

Pfizer’s Formula for Agile in Pharma

Jim Riley reveals how the company applied agile principles and frameworks within its highly regulated and structured environment, breaking down silos and significantly accelerating product delivery.

Capturing Leadership and Talent at a Global Resources Company

One company’s investment in developing its frontline leaders created a lasting competitive advantage.

Achieving Agile Transformation at a Financial Institution

ING Bank Netherlands partnered with BCG to adopt an end-to-end agile model to accelerate and enhance its responsiveness to clients.

Explore Our Insights on People Strategy

Put the Best People in the Right Places

In successful transformations, companies appoint top people, give them central, career-advancing roles, and ensure the right mix of digital expertise and organizational experience on teams.

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Leadership by Design: Navigate the complexities of today’s leadership and management environment.

People Strategy