
What Five Trends Mean for Telcos
To succeed, telcos will have to navigate a series of shocks and trends that will force them to revisit their traditional strategic approaches.
Internet access is critical, yet nearly 20 million households across the US lack access to broadband services. BCG’s broadband consulting services support broadband expansion and adoption across rural and urban geographies to drive societal and economic development.
The Infrastructure Investment and Jobs Act (IIJA) earmarks $65 billion for improving high-speed internet adoption and supporting broadband expansion into underserved areas. To make the most of this funding, states must adopt an approach that includes understanding the areas of need through granular maps, focusing on last-mile affordability, seeking diverse stakeholder engagement, and establishing a robust state broadband office.
Our team has deep experience helping states and localities, service providers (wireless, wireline, cable), infrastructure designers and builders, non-profit and philanthropic organizations, and the federal government drive broadband projects to completion. Our broadband consulting services include hands-on and collaborative engagements that produce successful outcomes in complex interagency and public-private environments. We bring to the table these critical capabilities:
National Telecommunications and Information Administration (NTIA)
BCG, together with Rios Partners, supported NTIA in launching several broadband programs, including the Broadband Equity Access and Deployment (BEAD) program, which deployed more than $42 billion in broadband funding. Guided by our extensive broadband expansion and policy analysis, the first three NTIA-administered IIJA broadband programs (BEAD, Digital Equity, and Middle Mile) were launched within 180 days, as required by legislation.
Digital Equity Plan for Top-Ten US City
BCG conducted surveys and interviews with more than 140 stakeholders to understand barriers to broadband expansion availability, affordability, and adoption. Our broadband consultants devised a roadmap for expanding broadband access and methods to track progress and outcomes. In addition, the National Digital Inclusion Alliance (NDIA) recognized the city as a 2022 Digital Inclusion Trailblazer for putting this plan into action.
To succeed, telcos will have to navigate a series of shocks and trends that will force them to revisit their traditional strategic approaches.
Internet service providers are partnering with states, municipalities, school districts, community nonprofits, and philanthropies to lead digital inclusion initiatives. This report identifies the solutions and best practices.
Nearly 20% of Americans lack broadband access or a device to tap into the internet. Digital navigators—individuals trained to help people get online—can bridge the gap.
Telecom operators have ambitious plans to build out broadband across the country. To maximize the value of the capital deployed, they must implement the right strategies, processes, and tools.
Our broadband consultants work with states, policymakers, service providers, and philanthropic organizations, among others, to help design, develop, and implement broadband expansion programs that are deeply collaborative among all stakeholders. We also help ensure they meet schedules, timelines, and quality standards that are cost-effective.