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Key Insights for Retailers

Explore BCG's latest thought leadership for the retail industry to gain key insights on digital, global retail operations, and how to create value and spur growth through a successful transformation. Learn what's driving the retail industry today to plan your company's future.

Featured Insights

Advanced Analytics, AI, and Digital

The Future of Retail

The New Face of Retail

BCG's Brad Loftus dispels some myths about consumer behavior and the role of technology in retail.

See New Retail in Action

See New Retail in Action

BCG’s Peter Burggraaff reflects on his time in East Asia immersed in the ecosystem of online and offline shopping experiences.

Chinese Consumers and the Digital Economy

China represents one of the biggest retail opportunities in the world. To seize it, companies must understand the digital and economic trends that are driving Chinese consumers.

Retail in India

Decoding Value Creation in Retail

Decoding Value Creation in Retail

This study looks at value creation in retail to identify companies that have been able to consistently deliver superior shareholder return. Customer centricity emerges as a key lever for growth going forward.

Decoding the Digital Opportunity in India

This report was published by BCG in association with the Retailers Association of India. The study explores the digital opportunity in India through some secular trends and lesser-known facts about the digital behavior of consumers. Indian retailers will need to re-imagine and re-engineer their business models to win in the digital world.

The Digital Revolution in Asia-Pacific Retail

There are five different routes traditional retailers can take to tap the digital footprint of Asia-Pacific’s shoppers: one-fifth of the world’s population. BCG’s Amitabh Mall explains.

Fashion and Luxury

Sustainability Is Good Business for Fashion

The fashion industry is progressing toward more responsible environmental and social practices while improving the bottom line, but the pace of change is not fast enough.

The World of Luxury Shopping Will Soon Look Very Different

Facing a glut of brick-and-mortar stores in many cities, leading brands are easing up on new locations. While still keeping multiple stores in traditional luxury shopping hubs, they may opt to increase e-commerce sales elsewhere.

Transformation, Growth, & Value Creators

Can Traditional Retailers Counter the Online Threat?

Can Traditional Retailers Counter the Online Threat?

Amazon’s purchase of Whole Foods was a shot across the bow. To compete with e-commerce players, established retailers must improve their value proposition, their internal operations, and the customer experience.

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