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Our Latest Thinking on Retail

To create value and spur growth, retail companies must digitize their operations and take a customer-centric approach to transformation. Explore BCG’s latest thought leadership on the retail industry today and plan your company's future.


Featured Insights

Advanced Analytics, AI, and Digital

The Future of Retail

The New Face of Retail

BCG's Brad Loftus dispels some myths about consumer behavior and the role of technology in retail.

See New Retail in Action

See New Retail in Action

BCG’s Peter Burggraaff reflects on his time in East Asia immersed in the ecosystem of online and offline shopping experiences.

Chinese Consumers and the Digital Economy

China represents one of the biggest retail opportunities in the world. To seize it, companies must understand the digital and economic trends that are driving Chinese consumers.

Retail in India

Decoding Value Creation in Retail

Decoding Value Creation in Retail

This study looks at value creation in retail to identify companies that have been able to consistently deliver superior shareholder return. Customer centricity emerges as a key lever for growth going forward.

Decoding the Digital Opportunity in India

This report was published by BCG in association with the Retailers Association of India. The study explores the digital opportunity in India through some secular trends and lesser-known facts about the digital behavior of consumers. Indian retailers will need to re-imagine and re-engineer their business models to win in the digital world.

Fashion and Luxury

Pulse of the Fashion Industry: 2019 Update teaser

Pulse of the Fashion Industry: 2019 Update

The fashion industry has improved its social and environmental performance in the past year, but at a slower rate than the previous year. Despite this improvement, the fashion industry is still far from sustainable.

Taking Digital Marketing to the Next Level in Fashion

Dressed for Digital

While many fashion brands talk the talk when it comes to digital marketing, few truly walk the walk. But companies have a lot to gain by taking digital capabilities from basic to state of the art, including an average 15% increase in revenues.

Digital in the Luxury Goods Market

Digital in the Luxury Goods Market

How Should Brands Maximize the Benefit of Proliferation?

The Importance of a Brand's Authenticity

Transformation, Growth, & Value Creators

Can Traditional Retailers Counter the Online Threat?

Can Traditional Retailers Counter the Online Threat?

Amazon’s purchase of Whole Foods was a shot across the bow. To compete with e-commerce players, established retailers must improve their value proposition, their internal operations, and the customer experience.

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