Our Latest Thinking on Insurance

Sweeping technological advances have created major growth opportunities in the insurance industry, both for industry leaders and for innovative third-party providers. Agile insurers that reinvent their consumer engagement models, digitize distribution and operations, and embrace big data and analytics will lead the industry. Explore BCG’s latest thought leadership on insurance to chart your digital path.

Featured Insights

Insurance in Southeast Asia

Bionic Insurer

Value Creation in Insurance

CEO Agenda

Customer Journeys at Scale

Customer Journeys at Scale—An Overview

True customer centricity requires undoing traditional operating models, cutting through silos, and adopting new ways of working. Hear more about what makes a successful customer journey transformation.

Expert Interviews

Embedded Insurance

BCG's Christopher Freese explains the nuances of embedded insurance. The digital world is disrupting previous insurance relationships to offer big changes through ever-increasing convenience.

Digital Underinvestment Hurts Insurers

Simone Schwemer shares a few of the insights from BCG's digital maturity assessment, particularly highlighting how "digital champions" in the insurance industry are outperforming companies that are not investing in digital.

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