GenAI’s Impact on Marketing
GenAI is reshaping every chief marketing officer leads. CMOs are transforming teams, strategy, and creativity—all central to the modern CMO agenda and aligned with fast-shifting priorities across industries.
            
            
        
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
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        August 15, 2025
    
                    
                
                To preserve their brand’s character in an oversaturated market, CMOs must blend human creativity with AI’s power to scale.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
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        June 2, 2025
    
                    
                
                Growing optimism about GenAI’s future impact is fueling new marketing investments that prioritize growth and not only efficiencies, according to BCG’s annual global survey of 200 CMOs.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
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        June 21, 2024
    
                    
                
                As GenAI drives the marginal cost of marketing content to near zero, the resulting speed, flexibility, and cost efficiency will transform how creative teams work.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
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        June 12, 2024
    
                    
                
                According to our 2024 survey of over 200 CMOs in 7 countries, CMOs increasingly view generative AI (GenAI) not only as a way to improve efficiencies but also to unlock growth.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
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        April 5, 2024
    
                    
                
                To advance their marketing maturity, brands must embed data, conduct full-funnel marketing planning, and deliver technology-enhanced consumer experiences daily.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
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        June 15, 2023
    
                    
                
                GenAI technology is already enhancing marketing efficiency and productivity. Managed responsibly, it can positively reshape the role and influence of the CMO.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Interview
      
  
                        
    
        August 10, 2023
    
                    
                
                BCG's Silvio Palumbo discusses AI's role in reshaping the marketing function, including how platforms like Fabriq Personalization AI can translate complex data into powerful customer insights.
                
            
        
    
            Hear from Fellow CMOs
Chief marketing officers gain valuable perspective by learning from peers across industries. We interview leading CMOs to uncover shared challenges, cross-sector insights, and proven strategies that shape the evolving CMO agenda.
            
            
        
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        July 14, 2025
    
                    
                How to Move from Experimentation to Transformation with AI
            
        
    
            
                
                Sanjna Parulekar from Salesforce and BCG’s Bryan Gauch say companies need to focus on the basics—people, processes, and data—to scale AI.
                
            
        
    
            
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                Tomorrow’s Marketers Are Marketing Scientists 
            
        
    
            
                
                BCG’s Jessica Apotheker explores how AI helps marketers tap into new intelligence and democratize that intelligence in decision making.
                
            
        
    
            
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                The Art of Modern Marketing
            
        
    
            
                
                Oliver Pilgerstorfer of IFS explains why real innovation in marketing isn’t about doing the same things faster with AI—it’s about reinventing the playbook entirely.
                
            
        
    
            
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        July 23, 2025
    
                    
                A Human Touch in Marketing
            
        
    
            
                
                Hilary Kerner of Insight Enterprises and BCG’s Lauren Taylor explain why AI will enhance, not replace, marketing teams and how brands can lead with creativity.
                
            
        
    
            
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        June 19, 2025
    
                    
                How Leaders Can Build Their Personal Brand Online
            
        
    
            
                
                Leaders should share insights—and what they’re still figuring out—with honesty and humor, LinkedIn’s Jessica Jensen tells BCG’s Alex Baxter.
                
            
        
    
            
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        July 1, 2025
    
                    
                The Business of Creativity and Storytelling
            
        
    
            
                
                Growing brands is tantamount to growing businesses, which is why the storytelling behind why someone should want your brand is imperative, says Marisa Thalberg of Catalyst.
                
            
        
    
            Marketing Spend, Measurement, and ROI
Every chief marketing officer needs clearer measurement, better ROI tools, and smarter pricing models. These capabilities are essential to the CMO agenda and driving value.
            
            
        
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Article
      
  
                        
    
        June 12, 2024
    
                    
                
                As touchpoints keep multiplying, updating traditional measurements is important. But companies also need smarter activation strategies with a clear return on investments.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Article
      
  
                        
    
        May 30, 2024
    
                    
                
                Marketers who measure mindshare can grow brand value more effectively than with traditional approaches.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Article
      
  
                        
    
        September 19, 2023
    
                    
                
                Marketers need to know if a campaign is working now, not several months from now. First-Fast Response, BCG’s precision-branding metric, drives impact by delivering fast, targeted insights.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Article
      
  
                        
    
        June 16, 2025
    
                    
                
                CMOs are increasingly being asked to do more with fewer resources. Discover where they can succeed and how they can unlock savings to fund new growth.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Article
      
  
                        
    
        April 19, 2022
    
                    
                
                The floor has fallen out from under marketers. They need a bold new approach to measuring the impact of their efforts—and determining where to spend their organizations' dollars.
                
            
        
    
            Brand and Consumer Strategy
CMOs are rethinking brand strategy to meet evolving customer needs. A comprehensive CMO agenda includes personalization, sustainability, and growth—making it vital for every to revisit long-standing priorities.
            
            
        
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Article
      
  
                        
    
        June 12, 2024
    
                    
                
                Consumers looking for products and services online are increasingly moving to the world of GenAI-powered platforms. Your brand needs to be there, too.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Article
      
  
                        
    
        January 10, 2024
    
                    
                
                Companies are responding to a number of headwinds by transforming their marketing organizations to achieve measurable improvement in performance and efficiency and to ensure future sustainable growth. 
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Article
      
  
                        
    
        January 13, 2023
    
                    
                
                Reframing brand spending as a vital long-term investment helps companies build the resilience they will need when a downturn hits.
                
            
        
    
            Agile and the Evolution of Marketing
Rapid change defines the modern chief marketing officer. CMOs must pivot fast and adapt to digital disruption—skills now central to CMOs’ priorities in a rapidly evolving digital marketing landscape.
            
            
        
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
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        September 5, 2024
    
                    
                
                Combining marketing, sales, and customer success functions into agile teams can create a better experience for customers and unlock new revenue.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Article
      
  
                        
    
        August 4, 2023
    
                    
                
                Agile principles can enhance the performance of marketing organizations––as long as companies apply the principles flexibly rather than adhering strictly to agile methodology.
                
            
        
    
            
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
          Article
      
  
                        
    
        December 14, 2022
    
                    
                
                When marketers face increased pressure and scrutiny, they can improve quality and increase efficiency by adopting the agile principles that have made product development efforts successful.