Vikash Jain

Vikash Jain leads Boston Consulting Group’s Technology, Media & Telecom practice in India.

Vikash works extensively with clients in the technology and media sector on a range of topics including strategy and growth, performance improvement, transformation, analytics, and shareholder value creation. He has led many initiatives with technology clients to drive large-scale transformations in the areas of sales and go-to-market and organization and operating model, helping companies to step-shift their performance.

He is a leader in the firm’s work in technology and tech-enabled services, and is currently spending time helping organizations think through the transformations necessitated by the paradigm of digital, next-gen technology, automation, and big data and analytics. Vikash currently leads BCG’s efforts with NASSCOM and works with them on a range of industry initiatives.

Prior to joining BCG, Vikash was a Partner with Everest Group, and a Strategy Consultant at Accenture. He started his career with Standard Chartered Grindlays.

AREAS OF EXPERTISE

IT and tech-enabled services (business process modeling, engineering)
Go-to-market strategy and transformation
Operating model and delivery transformation
Growth strategy and shareholder value creation

EDUCATION

MBA, Indian Institute of Management, Calcutta
Bachelor's in Mechanical Engineering, Indian Institute of Technology, Kharagpur

Publications and Videos

Unlocking the Potential of the Gig Economy in India

The report published in collaboration with Michael & Susan Dell Foundation (MSDF), outlines a roadmap to unlocking India’s gig economy at-scale and explores in-depth the roles that entrepreneurs, investors, non-governmental organizations, and policymakers must play to create an ecosystem that is vibrant, flexible, and inclusive of all workers.

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A Data Driven Approach to Improve Customer Engagement

Engaging modern customers by effectively utilizing data is a key challenge for marketing and digital leaders today. Organizations can address this by building maturity on Data Led Customer Engagement. BCG, in collaboration with Capillary Technologies, has created a comprehensive Stop Hold Purchase (SHoP) framework and maturity assessment toolkit that was administered to over 100 consumer facing companies. This report highlights the key learnings from the exercise and can be leveraged for building advanced customer engagement capabilities at organizations.

India Economic Monitor

As the economy starts to open up, the new reality is unraveling across dimensions, impacting the way businesses function.

COVID-19: India Perspectives

As the economy starts to open up, the new reality is unraveling across dimensions, impacting the way businesses function.

Turn the Tide | Unlock the new consumer path to purchase

The COVID-19 pandemic has led to unprecedented shifts in consumer attitudes and behaviors in India, which are altering the path-to-purchase across categories.

Battle for Eyeballs

Indian IT 3.0: The world is your oyster

Unleashing Indian IT 3.0 can pivot India to innovation leadership, giving the country a more central role in shaping the industries of the future

Indian IT 3.0: The World is Your Oyster

BPOs Need to Take this Call from Future

India in Globalized Services: Innovating@Scale

NASSCOM and BCG have put in concerted efforts for over a year, to bring this unique study that captures the rapid shift in global customer expectations and the journey of the Indian industry in successfully delivering transformative impact. It also seeks to establish a common framework for assessment of value.

Deep Expertise, Broad Experience