Why do only 10% of companies succeed with AI? For four years, BCG and MIT SMR have studied corporate adoption of artificial intelligence. The most recent research has found that 90% of organizations do not realize significant financial benefit from the technology. So, what are the other 10% doing right? Each episode of Me, Myself, and AI features a discussion with a leading practitioner helping his or her organization gain measurable value from AI.
In the 11th episode of the Me, Myself, and AI podcast, we talk with Chris Couch, CTO at Cooper Standard, about open innovation, automating rote processes without displacing human workers, and attracting talent by fostering a startup culture. Listen to our podcast series below to find out.
More on Me, Myself, and AI: Whether they work at a born-digital organization or (more often) a legacy company, our guests all have actionable insights to share. The series covers strategy, deployment, human-and-machine collaboration, and scaling. We also explore what first interested these leaders in AI, how they got to where they are today, and what keeps them excited about their field.
Enjoy Me, Myself, and AI here or subscribe to the podcast on any of these platforms below to get the latest episode.
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Automotive supplier Cooper Standard is using AI to improve technologies consumers take for granted in their everyday lives. In this episode of Me, Myself, and AI, Chris Couch, senior vice president and CTO at Cooper Standard, describes the company’s open innovation initiatives and commitment to employee engagement as it deploys and scales its AI solutions.
In this episode of the Me, Myself, and AI podcast, JoAnn Stonier, chief data officer at Mastercard, explains how acknowledging that data sets may contain biased information can be the first step in mitigating biased outcomes. Stonier also discusses how design thinking can help leaders think of challenges related to artificial intelligence not just as problems but as constraints that can help them design better business solutions.
Amit Shah, president of 1-800-Flowers, describes the platform business’ approach to problem-solving with technologies like artificial intelligence and machine learning, highlights the importance of continuous learning to continually address new business problems, and explains why failure is an essential aspect of progress.
Will Grannis has the unique challenge of leading a collective of chief technology officers at Google Cloud. Listen to this episode of the Me, Myself, and AI podcast, where he describes how he brings cross-functional teams together with customers to drive innovation in artificial intelligence and machine learning.
Craig Martell, head of machine learning at Lyft, kicks off season two of the Me, Myself, and AI podcast with a discussion about bias, education, and the importance of cross-functional awareness throughout technology initiatives.
“Companies want to go in doing the right thing”: Kay Firth-Butterfield, head of AI and machine learning at the World Economic Forum, discusses the balance of power and ethics in technology.
"It’s a combination of human and machine, the gut feeling and the data”: In this week’s episode of Me, Myself, and AI, Arti Zeighami, Chief Data and Analytics Officer of H&M Group, talks about implementing AI at a global retailer.
“Collaboration between the machine and the person is very important”: In this week’s episode of MIT SMR and BCG’s Me, Myself, and AI podcast, Mattias Ulbrich, CIO of Porsche and CEO of Porsche Digital, talks about how AI can drive change in business, engineering, and society.
“With AI, the first day is the worst day”: Gina Chung, vice president of innovation at DHL, explains how AI enhances front-line operations, and the importance of human collaboration and buy-in on AI implementations.
“If you take a physician looking at health history of a synthetic individual, they cannot tell it’s unreal”: Slawek Kierner, senior vice president digital health and analytics at Humana, talks about using data simulations to predict real outcomes in this episode of MIT SMR and BCG’s Me, Myself, and AI podcast.
“It’s a roller-coaster ride,” says Prakhar Mehrotra, vice president of machine learning at Walmart. In this week’s episode of MIT SMR’s Me, Myself, and AI podcast, Mehrotra shares the ups and downs of leading AI teams and workstreams for the $500 billion retailer that tops the list of Fortune 500 companies.
Are You Making the Most of Your Relationship with AI?
A recent BCG-MIT Sloan Management Review study suggests that in order to achieve significant financial benefits from their machines, companies will have to look beyond automation—and focus instead on learning and organizational transformation.
