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The Future of Government

Seismic global changes are altering societies in profound ways. Governments will need to play a big role in helping citizens and institutions adapt.

The public sector has always been a demanding environment. However, the impact of today’s rapidly changing economic and technological landscape—combined with the long-term implications of an ageing population, climate change, and globalization—implicates everything from how education and health care systems need to evolve, to how governments are funded.

Anticipating the Forces of Societal Disruption

Increased automation and graying workforce will fundamentally alter how citizens are trained over time to remain employable. This demands new thinking around retraining and education. Automation is also disrupting the economic development of emerging countries. Governments must step in to help societies adapt to these shifts.

Despite the scope of these challenges, there is reason to be optimistic. Countries around the world have tested and embraced citizen centric policies that deliver public impact.

How Governments Can Do More with Less

Doing more with less is not just about slashing budgets or reactively transferring funds from one activity to another. Rather, governments can learn to take private-sector lessons and apply them in a way that is adaptive to government services. That means reviewing and cutting programs that no longer deliver value, using new incentive structures and outcomes to drive change and results, and leveraging technology and policy advances to transform operations and organizational efficiency.

Government Service Is Customer Service

Governments deliver essential services that enable and better the lives of citizens. So they can learn a great deal from the private sector about better servicing customers—specifically the imperative to innovate to gain efficiencies and effectiveness, explains BCG’s Vincent Chin, the global leader of BCG’s Public Sector Practice.

Public Sector

Larry Kamener on How Governments Can Overcome the Challenge of Providing More For Less

Governments must meet new citizen demands for better services—but with fewer resources. In this video, the BCG senior partner and managing director discusses how agencies can successfully meet the challenge of doing more with less. But he cautions that doing so will “require a lot of courage.”

Public Sector in Belgium

Shaping a Vision for Belgium's Power Landscape

Belgium’s current power policy may have significant ramifications for the country, including sharp increases in power costs for both residents and industry, a steep increase in carbon dioxide emissions related to power generation, and decreased energy independence.

Read the full article

Inescapable Income Inequality?

In BCG’s Vincent Chin’s LinkedIn blog, he explores how income inequality leads to reduced access to key aspects of well-being—such as a good education system and effective health care.

Read the LinkedIn Blog

Governments Are Going Digital

Governments must raise the bar on service design and technological know-how to meet the increasingly sophisticated digital demands of citizens.

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Creating People Advantage in the Public Sector

Public sector leaders are facing major HR issues to modernize and transform their administrations. This ten-part strategy enables a quantum leap in HR management effectiveness.

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Public Sector

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