Our Latest Thinking in Public Sector

Economic shifts. New technology. Aging populations. Climate change. Globalization. Taken together, these forces that are shaping the public sector’s future affect everything from how citizens access core services and infrastructure, to how governments are funded.

Digital Government

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Trust Imperative 3.0

BCG and Salesforce collaborated to understand customer expectation of digital government services based on their experiences. We surveyed 28,221 people across 40 countries to explore usage and satisfaction with digital government services; interest in personalized services; willingness to consent to the re-use of data, and how governments might improve their approach.

Infrastructure

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Countering the Curse of Zombie Buildings

As demand for office space plummets, building owners, lenders, and city officials must work together creatively to avoid a downward spiral in property values and local economies.

Decarbonizing Mega Projects in the Middle East

Almost half of a project’s carbon abatement practices can create cost savings or are zero cost—and emerging biogenic construction technologies could solve the most difficult abatement issues.

Education, Employment, and Welfare

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What GenZ Thinks About AI in Higher Ed

Higher education needs to incorporate AI in two ways: to support and instruct students, and as part of the curriculum to prepare students to use AI in their work.

Building a Tech-Savvy Workforce in Puerto Rico

The 21st Century Techforce initiative partnered with BCG to build an ecosystem of tech talent to support economic development in Puerto Rico.

Sustainable Economic Development

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Unveiling the Shadow Economy

Governments can no longer let underground business and economic corruption grow unchecked. This article explains what drives it and how to mitigate the harm.

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An Ecosystem Approach for City Governance

Ecosystems are popular in business because they foster innovation, address complexity, scale quickly, and adapt to changing environments. They can do the same for cities.

Health Care Systems

Defense and Security

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A Launching Pad for the New Space Economy

Satellite launches are increasing, and new spaceports are racing to meet demand. To succeed, these facilities need to differentiate themselves and run like businesses.

Podcast: View from the Vices: Readiness

Three former Vice Chiefs (US Army, Navy, Air Force) discuss national security readiness, balancing current needs with modernization, and exploring challenges and opportunities.

Government Procurement

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Centre for Public Impact

How are governments transforming lives and achieving positive impact? Explore our interviews, articles, briefing bulletins, and podcasts from around the world.

Cities of the Future

  • Canada’s Plan for Achieving Its Ambitious Climate Change Agenda

    Canada’s Plan for Achieving Its Ambitious Climate Change Agenda

  • Digital in the Public Sector

    Digital in the Public Sector

  • How Governments Can Restructure to Better Serve Citizens

    How Governments Can Restructure to Better Serve Citizens

  • The Future of Work Is the Future of Education

    The Future of Work Is the Future of Education

  • Government Service Is Customer Service

    Government Service Is Customer Service

  • How Governments Can Overcome the Challenge of Providing More For Less

    How Governments Can Overcome the Challenge of Providing More For Less

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