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Our Latest Thinking on Insurance

Sweeping technological advances have created major growth opportunities in the insurance industry, both for industry leaders and innovative third-party providers who can adopt an agile business model. Insurers that reinvent their consumer engagement models, digitize distribution and operations, and embrace big data and analytics will lead the industry. Explore BCG's latest publications on insurance to chart your digital path.


Featured Insights

Digital Transformation

Lessons from China's Insurtech Leaders

Lessons from China's Insurtech Leaders

Western insurance companies have a lot to learn from the insurtech leaders in China—specifically their strategies for fostering and managing digital innovation.

Data & Analytics

BCG’s Latest Insurance Insights

The insurance industry is entering a new era. Follow BCG on Insurance on LinkedIn for a collection of insights and news from BCG’s Insurance practice, covering all sectors of the industry.

CEO Agenda

Moving Beyond Dividend Payouts

Moving Beyond Dividend Payouts

The only recipe for corporate survival in insurance is profitable growth above the cost of equity—requiring a strategy of two interconnected components.

Customer Experience

Insurance at a Tipping Point

BCG’s Pia Tischhauser discusses how crucial it is for insurance companies to offer products that will only add true value. To do so, they need to become more customer centric—and finally go fully digital.

Customer-Centricity in Insurance

Customer-Centricity in Insurance

Want to boost customer satisfaction? Take a tip from today’s technology leaders and offer personalized interactions, faster response times, and greater transparency.

Cyber Insurance: High Risk, Huge Opportunity

According to BCG's Lucy Pilko, the need for protection against cyberrisk is "clear, compelling, and growing," but insurers need to understand a lot more about the risk they are taking on.

Cyber Insurance as a Risk Mitigation Strategy

Cyber Insurance as a Risk Mitigation Strategy

As cyberattacks—and government regulations—increase, insurers are uniquely positioned to help their customers improve cyber awareness and better understand and manage the risks ahead. A report from the Geneva Association, with contributions from BCG Platinion, provides the latest insights.

Insurance in United Kingdom

Expert Interviews

Leading the Insurance Market to a Digital Future

Leading the Insurance Market to a Digital Future

What the Future Holds for London Insurers

Michelle Hu on What Insurance Companies Can Learn from China's Approach to Insurtech

Malakoff Médéric's Journey to Becoming a Truly Data-Driven Insurer

Invent, Launch, and Scale Game-Changing Businesses

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