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Operations Experts

BCG's consultants and industry experts focusing on operations continue to partner with leading companies to arrive at solutions in cost and efficiency, supply chain management, procurement, and more. These are our global and regional leaders on this topic.

Global Leadership

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  • Lean advantage
  • Profit improvement
  • Large-scale program management
  • Turnaround
  • Transformation and change management
  • Lean advantage
  • End-to-end supply chain management and integration
  • Premerger and postmerger integration

Local Experts

  • Leads BCG's Technology Advantage practice in the Netherlands
  • Leads BCG's global work in IT in insurance
  • IT strategy and simplification
  • Organization design
  • Leads BCG's global work in IT sourcing
  • IT transformation
  • IT cost reduction
  • System selection and modernization
  • Retail banking
  • Wholesale banking
  • Smart Simplicity
  • Organization redesign
  • Airline Operations
  • Airline High Performance Organizations
  • Air cargo
  • Strategy & transformation plans
  • Leads BCG's technology in retail topic globally
  • E-commerce strategy in retail and consumer goods
  • Omnichannel and digital retail
  • Cloud computing and IT outsourcing
Bas van Heel

Director

Amsterdam

  • Transformations
  • Business build and entrepreneurial spirit
  • General strategy, consulting, management skills
  • Special interests: behavioral economics and mandates

Featured Experts

  • Nuclear energy
  • Operations
  • Large-capital projects
  • Leads BCG’s global work in procurement
  • Large-scale transformation
  • Supply chain management
  • Coleads the firm's global manufacturing work
  • Consumer
  • Pharmaceutical
  • Industrial goods
  • Coleads the firm’s global manufacturing work
  • Leads BCG’s global work in automotive operations
  • Industry 4.0
  • Lean manufacturing and production
  • Lean advantage
  • Enablement and lean academy building
  • Lean and productivity in telecommunications
  • Lean and productivity in administration
  • Leads BCG's global work in supply chain management
  • Leads BCG’s materials and process industries sector globally
  • Lean manufacturing and production systems
  • Sourcing and procurement
  • Leads BCG’s Houston office
  • Strategy
  • Change management
  • Operations
  • Leads BCG’s Operations practice in Iberia
  • Networks and infrastructure growth and asset management
  • Retail and customer operations for utilities and telcos
  • Customer experience and contact-center operations
  • Leads BCG’s work in Change Management and Smart Simplicity
  • Leads BCG’s work in cost and efficiency
  • Large scale transformation
  • Support function optimization
Operations

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