Explore the latest insights from the 2024 BCG Digital Government Citizen Survey in our new Trust Imperative series report, a collaboration with Salesforce that delves into how Generation AI can transform public sector service delivery and strengthen trust worldwide.
Generative AI will have significant positive impacts on the public sector. National, state, provincial, and local governments must begin taking actions to unlock these opportunities.
The metaverse is the next generation of the internet, heralding a new interconnected reality. This paper looks at how to unlock the metaverse in the MENAT region.
Governments cannot engage effectively in digital transformation without addressing funding reform.
Governments can embrace the success of so-called smart cities, such as London and Riyadh, to promote and fund digital services in their countries.
The time for urgent adaptation and resilience efforts for the world’s land transport infrastructure is now.
As demand for office space plummets, building owners, lenders, and city officials must work together creatively to avoid a downward spiral in property values and local economies.
When buying rolling stock, rail operators should consider the full range of life-cycle costs—including maintenance, energy, and administrative expenses.
Almost half of a project’s carbon abatement practices can create cost savings or are zero cost—and emerging biogenic construction technologies could solve the most difficult abatement issues.
Experts anticipate that jobs will blossom over the next 50 years—even as technology becomes more prevalent and climate challenges persist.
Talent can be hard to source and retain, even as segments of the US population lack access to satisfying, supportive jobs. Three initiatives are making a difference.
Higher education needs to incorporate AI in two ways: to support and instruct students, and as part of the curriculum to prepare students to use AI in their work.
As GenAI is poised to transform higher education, the technology offers many opportunities to unlock value and enhance experiences across institutions.
BCG collaborated with Mastercard and Nubank to analyze consumer data and insights across the Brazilian market to map the financial inclusion journey and provide a framework for financial inclusion.
Governments can no longer let underground business and economic corruption grow unchecked. This article explains what drives it and how to mitigate the harm.
The cities that will prosper in the future will be those that build thriving economic clusters. But how do governments pick which industries to back?
Ecosystems are popular in business because they foster innovation, address complexity, scale quickly, and adapt to changing environments. They can do the same for cities.
While digital, data, and AI have extraordinary potential to revolutionize our global health care systems, they have yet to deliver a transformative impact. How can the public and private sectors accelerate progress?
Discover the transformative power of Generative AI in the healthcare sector. Public sector organizations play a crucial role in leveraging and enabling AI for improved operations, mission acceleration, and responsible adoption strategies, fostering a future of innovation and trust.
A business-led approach to strategy and management of large-scale technology projects can help agencies move faster and achieve better results.
As the youth mental health crisis in the US continues to worsen, a new report from the National Governors Association, in collaboration with BCG, offers a path forward for state leaders.
Defense ministries can innovate more effectively with allied countries, companies, and other institutions, provided that they focus on five clear actions.
Private sector players now launch rockets, operate satellites, and offer other services once handled exclusively by governments. Space agencies need a plan to work with this growing industry.
As satellite communications become critical, governments need to update their procurement approach to access more capacity from commercial providers—and under more flexible terms.
As today's economic and security risks become more complex, interconnected, and disruptive, governments need to learn from the private sector and turn risk-management into a competitive advantage.
Three former Vice Chiefs (US Army, Navy, Air Force) discuss national security readiness, balancing current needs with modernization, and exploring challenges and opportunities.
Many public sector agencies face financial strain after the COVID-19 pandemic. Here are the best practices for reducing expenses while raising efficiency and effectiveness.
As economic pressure grows and budgets shrink, procurement officials need to revise their negotiating strategy with contractors so they get more for their countries’ money.
Centre for Public Impact
How are governments transforming lives and achieving positive impact? Explore our interviews, articles, briefing bulletins, and podcasts from around the world.
The Biden administration has a chance to create jobs, strive for racial equity, and promote public health through smart spending.
The choice comes down to adopting a uniform set of Internet of Things standards or building a cross-vertical platform that integrates different solutions.
Joerg Hildebrandt
Joerg Hildebrandt
