Choose your location to get a site experience tailored for you.

Remember my region and language settings

The Future of Government

Seismic global changes are altering societies in profound ways. Governments will need to play a big role in helping citizens and institutions adapt.

The public sector has always been a demanding environment. However, the impact of today’s rapidly changing economic and technological landscape—combined with the long-term implications of an ageing population, climate change, and globalization—implicates everything from how education and health care systems need to evolve, to how governments are funded.

Anticipating the Forces of Societal Disruption

Increased automation and graying workforce will fundamentally alter how citizens are trained over time to remain employable. This demands new thinking around retraining and education. Automation is also disrupting the economic development of emerging countries. Governments must step in to help societies adapt to these shifts.

Despite the scope of these challenges, there is reason to be optimistic. Countries around the world have tested and embraced citizen centric policies that deliver public impact.

How Governments Can Do More with Less

Doing more with less is not just about slashing budgets or reactively transferring funds from one activity to another. Rather, governments can learn to take private-sector lessons and apply them in a way that is adaptive to government services. That means reviewing and cutting programs that no longer deliver value, using new incentive structures and outcomes to drive change and results, and leveraging technology and policy advances to transform operations and organizational efficiency.

The Future of Work Is the Future of Education

The Future of Work Is the Future of Education

Government Service Is Customer Service

How Governments Can Overcome the Challenge of Providing More For Less

Helping Cities Fund Their Future

Now Is the Time for Governments to Deliver Citizen-Centric Reform

BCG's President and CEO explores the new reality of aligning government services with the distinct needs of individual citizens and communities.

Read on LinkedIn >>

Rich Lesser
Chief Executive Officer
New York

The Power of an Activist PMO in Driving Agency Transformations

To meet new imperatives, agencies and departments need PMOs that actively lead transformative change. Here's how high-performing, activist PMOs get it right.

Read on LinkedIn >>

Sharon Marcil
Senior Partner & Managing Director, Client Team Chair
Washington, DC

Growing Australia's share of the digital economy pie: Five things government can do to help

Australia is at a critical juncture in the development of its digital economic strategy, but we will need to invest significantly to get ahead, explains BCG partner Miguel Carrasco.

Read on LinkedIn >>

Miguel Carrasco
Senior Partner & Managing Director

Three Steps Toward Ensuring Critical Shared Services Capacity at US Federal Agencies

BCG's Steven Williams explains how federal agencies that aspire to become high-performing shared services providers must invest to handle higher volumes of work and tasks of greater complexity.

Read on LinkedIn >>

Steven Williams
Knowledge Business Director - Public Sector
Washington, D.C.

How governments should rise to the challenge of disruption

The global leader of BCG's Public Sector practice explains why government must be willing to embrace fresh—even radical—thinking to succeed in today's digital world.

Read on LinkedIn >>

Vincent Chin
Senior Partner & Managing Director, Global Leader, Public Sector practice

Mastering Transformation in the Public Sector

Governments must raise the bar on service design and technological know-how to meet the increasingly sophisticated digital demands of citizens.

Read about BCG's Three Peaks Framework

Governments Are Going Digital

Governments must raise the bar on service design and technological know-how to meet the increasingly sophisticated digital demands of citizens.

See this insight

Creating People Advantage in the Public Sector

Public sector leaders are facing major HR issues to modernize and transform their administrations. This ten-part strategy enables a quantum leap in HR management effectiveness.

See this insight
protected by reCaptcha

Subscribe to our Public Sector eAlert.

Public Sector