At BCG, we’re helping leaders both plan for continued volatility in the near and medium term and imagine what the postpandemic future could look like. While the immediate tasks may be new—containing the spread of the disease, bringing people back to work safely, and reopening economies—the longer-term priorities are not. The difference is that they have become even more urgent. Organizations need to listen to consumers more closely than ever and adapt in real time to their rapidly evolving needs. They must accelerate the spread of digital across their operations and transform for survival and resilience. And, most important, they must articulate a purpose beyond profit in order to help shape a better future for all.
What do leaders really need to do—what really needs to change—as they transform their companies to become bionic in the post-COVID world?
Even when the global economy fully recovers, the international trade landscape will look dramatically different in the years ahead than it did before the pandemic.
For business and for government, health is the number one priority for leading in the crisis. Finding safe ways to reopen workplaces and restart economies calls for new decision-making and scenario-planning tools.
Reducing exposure among those who are vulnerable to adverse health outcomes will benefit the healthy, the economically vulnerable, and society overall.
CEOs should respond proactively, act decisively, and provide a clear agenda. Focusing on five priorities now is key.
Digital transformation isn’t new, but many organizations have been stuck at the pilot stage. Now, as workforces and consumers are pushed online at an unprecedented pace, companies must move faster to figure out the new digital reality—one in which technology and people combine their unique strengths.
People support their companies’ efforts to work in new ways, but many feel the transition could happen even faster.
Screening for the high-risk cases is the default in AI risk assessment. But finding the low-risk cases is a much better place to start.
Some companies have emerged from economic lockdown prepared for the tough road ahead. What did it take—and how are they mobilizing for the new reality? Here is a sampling of the world’s success stories.
In a coronavirus world, you can’t know what's next, but our four New Realities scenarios can help you prepare, build resilience, and expand your arsenal of strategic options.
To overcome climate inaction, we must understand the rationale for individuals’ behaviors, identify the groups that could change those behaviors, and work with those groups to transform the vicious cycle into a virtuous one.
Manufacturers can implement win-win actions in their production and logistics operations that benefit the environment and create financial value.
China has been managing the coronavirus much longer than the rest of the world. What do its consumers’ plans and behaviors reveal about the post-pandemic future?
As the market rebounds, brands that have mastered just-in-time personalization and digital relationships—and built emotional connections with customers—will be the clear winners.
