To improve innovation, defense ministries must confront a number of issues that pose outsized constraints but are not fully understood, appreciated, or addressed.
What Makes BCG’s US Public Sector Consulting Teams Different
BCG's US government consulting experts are helping organizations build the capabilities—both human and technical—essential for meeting vital, complex imperatives. Together, we can usher in a golden age for the public sector. Our unique combination of expertise, resources, and approaches empowers the US public sector:
We apply cutting-edge commercial practices
Our experience transforming companies across industries enables us to craft proven, interdisciplinary solutions to the missions of government organizations. The result: a foundation and culture that fosters collaboration, innovation, and responsiveness—in just the right ways. As trusted advisors, we work with organizations to zero in on the unique challenges they face and develop end-to-end approaches for meeting—and exceeding—their goals.
We focus on outcomes while emphasizing enablement
True success—the kind that brings long-term sustainable results—comes only when solutions stick and government organizations can build on the foundation we cocreate. Our most senior US public sector leaders are on the ground teaching, enabling, and empowering. The idea: to give teams the tools and the ability to continually improve long after we leave the scene.
We never lose sight of the societal impact
Our larger purpose is both succinct and bold: to unlock the potential of those who advance the world. In this, we are guided by the values to which we adhere: collaboration, integrity, and our commitment to each other, to clients, and to society. We invest deeply in our people and a culture that channels and unleashes a diversity of talent, experience, and thinking. It lets us drive inspired impact in the US public sector.
BCG’s US Public Sector Solutions and Services
Our US government consulting draws upon a network of experts—thought leaders in a full range of functions, technologies, and ways of working. We also call upon solutions and services that help US federal government, state, and local sector organizations realize a bold vision for responding to today’s—and tomorrow’s—most pressing needs and challenges. Among our areas of focus:
Effective governance depends on a smooth transition process and seamless alignment. BCG’'s experts provide comprehensive resources to help leaders hit the ground running as they move into office.
As governments face unprecedented fiscal challenges, BCG offers innovative solutions to help public sector organizations spend smarter and serve better. We rapidly identify the deep-rooted issues affecting our clients’ cost structures and implement cost-transformation programs to optimize costs, enhance services, and achieve sustainable fiscal health.
Our defense and security work covers a comprehensive suite of offerings, including acquisition excellence; maintenance, repair, and operations improvement; and sustainment modernization, to help clients achieve impressive outcomes.
Our digital consulting team helps our public sector clients build the government of tomorrow by creating bold new AI and digital solutions that help the government generate maximum impact for citizens.
BCG’s public sector infrastructure team is the premier strategic advisor to infrastructure planners, owners, and operators. We help to deploy holistic solutions that deliver economic competitiveness and drive equity and sustainability.
BCG brings health care and functional expertise to help public sector leaders resolve their most complex problems, catalyze transformations and change, and use data and analytics to improve decision making and operational effectiveness.
BCG has the expertise needed to help public sector clients adapt their structure, processes, and governance to drive organizational performance. We have extensive people analytics capabilities and proven solutions to help organizations attract, engage, upskill, and retain the talent they need to deliver on their mission.
BCG helps agencies implement large scale IT modernizations and new ways of working at scale while upskilling digital talent to meet today’s demands.
BCG’s acquisition and procurement work allows organizations to establish efficient operating models, strengthen supply chain resilience, and ensure that government agencies receive the best value for their spend.
At BCG, we focus on envisioning, designing, and implementing large-scale change and build new capabilities across organizations and improve services to citizens.
BCG’s Client Impact in the US Public Sector
We’ve partnered with major government organizations to support—and spark—their transformations. The result: more efficient, more effective, and more innovative ways of working. Here are some examples.
Leading a strategic ERP transformation. A major North American transit operator faced ERP challenges and relied on manual tools. BCG conducted an assessment that catalogued 750+ interfaces and analyzed 180+ processes. The BCG team prioritized 220+ pain points and finalized 80+ decisions. By enhancing automation, data accessibility, and integrated business processes, the team helped accelerate the client’s S/4 transformation.
Building a customer-centric supply chain for a federal agency. A US federal agency was seeking to improve supply chain and logistics support for a key customer. BCG led a multiphase effort to identify performance gaps, establish outcome-based KPIs, pilot high-impact improvements, and hardwire change into the organization. We brought industry-leading public sector and operations expertise to drive over $50 million in value and a step change in customer satisfaction.
Catalyzing state government solutions. The state of Rhode Island and the Rhode Island Foundation sought to catalyze new housing development and provide shelter for hundreds of residents displaced by winter shelter closings. BCG worked with multiple stakeholders to source sites and service providers for new shelters. The team also identified policy options that led to seven newly-passed pieces of legislation, including a new $30 million low-income housing tax credit.
Meet Our US Government Consulting Experts
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Our Insights on the US Public Sector
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February 11, 2025
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September 30, 2024
Governments that engage in strategic cost optimization can recoup 10% of costs—or more—on a whole-of-government basis using existing tools.
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October 16, 2024
As the government rethinks its approach to digitization, public sector organizations are working in agile and transparent ways to create a better and more flexible technology architecture.
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