Meet BCG’s Team of Customer Insights Experts

Meet Our Customer Insights Consultants and Leaders

BCG has more than 45 customer insight consultants across 50 markets. They, along with industry experts, use our unique methodology to help leading companies and organizations turn their customer insights into actions that deliver value. Here are some of our leaders and experts on this topic.

Global Leadership

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Aerospace and Defense

Automotive Industry

Consumer Products Industry

Within Consumer Products Industry

Education

Within Education

Energy

Within Energy

Financial Institutions

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Health Care Industry

Within Health Care Industry

Industrial Goods

Within Industrial Goods

Insurance Industry

Within Insurance Industry

Principal Investors and Private Equity

Within Principal Investors and Private Equity

Public Sector

Within Public Sector

Retail Industry

Within Retail Industry

Technology, Media, and Telecommunications

Within Technology, Media, and Telecommunications

Transportation and Logistics

Within Transportation and Logistics

Travel and Tourism

Within Travel and Tourism

Urban Planning

Within Urban Planning

Artificial Intelligence

Within Artificial Intelligence

Business and Organizational Purpose

Business Resilience

Business Transformation

Within Business Transformation

Climate Change and Sustainability

Within Climate Change and Sustainability

Corporate Finance and Strategy

Within Corporate Finance and Strategy

Cost Management

Within Cost Management

Customer Insights

Within Customer Insights

Digital, Technology, and Data

Within Digital, Technology, and Data

Innovation Strategy and Delivery

Within Innovation Strategy and Delivery

International Business

Within International Business

Manufacturing

Within Manufacturing

Marketing and Sales

Within Marketing and Sales

M&A, Transactions, and PMI

Within M&A, Transactions, and PMI

Operations

Within Operations

Organization Strategy

Within Organization Strategy

People Strategy

Within People Strategy

Pricing and Revenue Management

Within Pricing and Revenue Management

Risk Management and Compliance

Within Risk Management and Compliance

Social Impact

Within Social Impact

Featured Insights

Within Featured Insights

The CEO Agenda

BCG Henderson Institute

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Leadership

People and Culture

Within People and Culture

Offices

Meet Our Customer Insights Consultants and Leaders

Global Leadership

Featured Experts