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Customer Insights

Meet Our Customer Insights Consultants and Leaders

BCG has more than 45 customer insight consultants across 50 markets. They, along with industry experts, use our unique methodology to help leading companies and organizations turn their customer insights into actions that deliver value. Here are some of our leaders and experts on this topic.

Global Leadership

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Managing Director & Senior Partner

Lara Koslow

Managing Director & Senior Partner
Miami

Managing Director & Partner; Global Leader, Global Advantage Practice

Aparna Bharadwaj

Managing Director & Partner; Global Leader, Global Advantage Practice
Singapore

Managing Director & Partner; Global Leader, Center for Customer Insight

Lauren Taylor

Managing Director & Partner; Global Leader, Center for Customer Insight
Dallas

Featured Experts

Managing Director & Senior Partner

Daniel Azevedo

Managing Director & Senior Partner
São Paulo

Partner & Director, Customer Centricity

Gaby Barrios

Partner & Director, Customer Centricity
Paris

Managing Director & Senior Partner; North America Lead, CEO Advisory

Christine Barton

Managing Director & Senior Partner; North America Lead, CEO Advisory
Nashville

Managing Director & Partner

Cinthia Chen

Managing Director & Partner
Hong Kong

Managing Director & Partner

Julien Dangles

Managing Director & Partner
Paris

Managing Director & Partner

Sandra Deutschläender

Managing Director & Partner
Berlin

Partner & Director, Customer Centricity

Jean Lee

Partner & Director, Customer Centricity
Seattle

RECRUITING PARTNER

Stefano Niavas

Managing Director & Senior Partner
Lagos

Managing Director & Partner

Rami Rafih

Managing Director & Partner
Riyadh

Partner and Director

Kanika Sanghi

Partner and Director
Mumbai

Managing Director & Partner; Global Leader, Center for Customer Insight

Lauren Taylor

Managing Director & Partner; Global Leader, Center for Customer Insight
Dallas

Alumnus

Patrick Witschi

Alumnus