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Retail Experts

BCG's consultants and industry experts focusing on retail continue to partner with leading companies to arrive at solutions in end-to-end retail operations, pricing zones, retail transformation, and more. These are our global and regional leaders on this topic.

Global Leadership

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  • Leads BCG's Consumer practice globally
  • Leads BCG’s Demand Centric Growth work globally
  • Leads BCG's work for sporting organizations
  • Global and business unit strategy in consumer goods
  • Innovation in consumer goods
  • Leads BCG’s global work in the retail sector and the Consumer Digital Task Force
  • BCG topic expert for grocery e-commerce
  • Digitalization in retail
  • Omnichannel and digital strategy

Featured Experts

  • Growth strategy and roadmap development
  • Large-scale change, from ideation, to testing, to rollout
  • Store operations, labor management and productivity, inventory, and in-stock improvement
  • Breakthrough customer service
  • BCG TURN—turnaround, restructuring, and transformation
  • Customer advocacy and retail-brand strategy
  • Leadership and talent development
  • Omnichannel retailing
Yeonhee Kim

Managing Director & Senior Partner

Seoul

  • Consumer goods
  • Retail
  • Marketing and sales
  • Financial institutions
  • Leads BCG's Consumer practice in the Americas
  • Leads BCG's Retail sector in North America
  • Ominchannel and digital
  • E-commerce
  • Leads BCG's global work in retail transformation and reinvention
  • Transformation
  • Branding
  • Go-to-market strategy
  • Consumer and retail, including luxury retail
  • Apparel and fashion
  • Department stores
  • Omnichannel and digital
  • Leads BCG’s retail work in Europe
  • Category management
  • Pricing and promotions
  • Internationalization and market entry strategy
  • Retail strategies, growth, and portfolio management
  • Store format reinvention and new format development
  • Omnichannel and e-commerce
  • Retail organization
  • Retail and consumer goods
  • BCG TURN—turnaround, restructuring, and transformation
  • Cost of goods sold and category management
  • Organization design
  • Corporate portfolio strategy
  • Post-merger integration in retail and consumer
  • Value creation programs
  • Pricing and promotion effectiveness
  • Leads BCG's Consumer practice in Australia
  • Leads BCG's personalization topic in Asia-Pacific
  • Coleads BCG's analysis and go-to-market in rapidly developing economies (RDEs)
  • Business transformation in retail
Retail

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