BCG’s Partnership with Salesforce

BCG partners with Salesforce to drive large-scale transformations across marketing, sales, and service—aligning practical business strategies with operational execution and embedding agentic AI. We help clients boost customer engagement, accelerate growth, and accelerate business impact with greater efficiency and measurable outcomes.

Bringing Our Expertise to Dreamforce

At Dreamforce 2025, BCG will explore how organizations are embracing AI and next-generation technologies, adapting to the evolving human and digital workforce, and preparing for the future of business.
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Scaling AI Now
Organizations are shifting from experimenting with AI to using it to create impact. BCG uses its expertise and the proprietary IP from BCG X, the firm’s build-and-design division, to help clients scale agentic and AI capabilities across their Salesforce environment and technology stack. By embedding AI into marketing, sales, and service workflows, we help teams realize value faster and more sustainably. Our work doesn’t end there—we also help clients align AI with business goals, governance structures, and daily execution.
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Reinventing the Operating Model
AI is reshaping how work gets done—and by whom. As the human and digital workforces combine, companies face new questions about structure, accountability, talent, and career paths. When agentic systems assume frontline roles, how do leaders identify and develop people for high-impact, senior positions? BCG helps clients reimagine jobs, reskill teams, and redesign organizations to thrive in this new era—grounded in trust, clarity, and a forward-looking workforce strategy.
The Future of Business
Agentic systems and GenAI are accelerating change across all sectors, compelling organizations to redefine how they serve customers, deploy talent, and capture value. BCG works side by side with clients to leave the organization upskilled and future ready. By combining industry insights with emerging technologies, we enable transformation that is sector-specific, scalable, and grounded in real outcomes.

Our Products and Solutions

By combining BCG’s wealth of expertise across industries and capabilities with the latest technology and advanced analytics, BCG X provides tailored, cutting-edge solutions that allow our clients to build a better tomorrow. See these solutions in action at the BCG X Innovation Hub at Dreamforce:

Our Latest Thinking

Dreamforce FAQs

What is Dreamforce?
Dreamforce is an annual conference that brings together the global Salesforce community for three days of learning and connection. The event features more than 1,500 sessions, including keynote speeches, roundtables, breakout meetings, hands-on training, and an expo hall—all celebrating customer success, trusted AI, and groundbreaking innovation.
Where does Dreamforce take place?
Dreamforce takes place Oct. 14-16, 2025, at Moscone Center in San Francisco. The event is also available virtually through Salesforce+.
Why attend Dreamforce?
Through hands-on, expert-guided training and other sessions, Dreamforce helps business leaders turn their AI vision into a clear plan of action for customer success. The event is tailored to sales and marketing professionals, IT administrators, developers, and Salesforce partners.
Who are the keynote speakers at Dreamforce 2025?
Speakers include Salesforce CEO Mark Benioff; entertainers such as Ellen Pompeo, Matthew McConaughey, and Rob Lowe; marketing, sales, and AI visionaries including DeepLearning.AI founder Andrew Ng; Starbucks chairman and CEO Brian Niccol; and Waymo co-CEO Tekedra Mawakana.

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