BCG helped IBM improve productivity, reduce complexity, and liberate significant resources to invest in long-term growth and innovation.
IBM's Chairman and CEO Arvind Krishna and Senior Vice President of Transformation and Operations Joanne Wright, along with BCG's Vikas Taneja, discuss the work behind these results.
Begin quote 1 of 2 Technology is a way to grow, that’s number one. Two, you’ve got to simplify the business. The whole question comes down to: What does good look like? The thinking and the design work is where we really heavily collaborate with BCG. — Arvind Krishna, Chairman and Chief Executive Officer, IBM
Begin quote 2 of 2 The return on investment, the return on value, the time to value on this particular journey has been exceptional. We have delivered an incredible amount of savings, but we’ve also improved the experience and the productivity of all IBMers. — Joanne Wright, Senior Vice President Transport and Operations, IBM