Build Operate Transfer


Traditional companies are facing an ultimatum: transform or die. With BCG’s Build-Operate-Transfer model, transformation wins as clients are enabled to achieve significant digital change quickly and at scale across their organization.

Your company may have already defined a digital vision and roadmap, run end-to-end pilots that demonstrate the value of digital efforts, and initiated a plan for deploying new digital approaches. But if your company is like most, you could still be struggling to deliver digital value at scale, at scope, and at speed.

To help organizations rapidly scale new capabilities and ways of working, BCG has developed a unique capability-building model: Build-Operate-Transfer. Build-Operate-Transfer helps organizations become bionic—bringing together the people and technology parts of the organization and enabling them to work together seamlessly and create true competitive advantage.

Our Build-Operate-Transfer Services

Using our unique Build-Operate-Transfer model, organizations can succeed by building their own capabilities in order to own and drive their digital transformation:

Building Critical Digital Capabilities

Choosing this path requires a strong commitment from the company, in terms of both executive engagement and upfront investment in reskilling and upskilling. To meet these needs, we offer a variety of upskilling programs:

These programs are powered by UP!, BCG’s Upskilling Platform, which allows employees to access their customized learning journeys and be recognized for their progress and enables leaders to digitally monitor their teams’ upskilling progress.

Operating to Address Critical Challenges

BCG’s Build-Operate-Transfer consultants will help your company learn how to navigate the digital space so that you can take control of your own direction. The approach will help you enhance your operations to:

  • Follow clear business objectives in a digitally disrupted environment
  • Acquire digital skills despite a market shortage for talent
  • Simplify your decision processes and focus on value
  • Accelerate your time to market in delivering apps
  • Reshape rigid IT systems
  • Engage all of your employees in your company-wide adoption of digital

Transferring Capabilities to Prevent Outsourcing Your Future

To assist digital transformations, BCG brings market-leading expertise in a variety of capabilities and in delivering large, complex digital projects. We are truly committed to helping your company build digital capabilities, transferring them to you when you are ready to move ahead independently.

The breadth of our Build-Operate-Transfer services and talent pool allows us to support your digital transformation from strategic inception all the way through to implementation. We draw on our network of more than 6,000 experts—including experts from our specialty businesses such as BCG GAMMA and BCG Digital Ventures—as each unique situation demands. Because we are not an IT service provider, we operate with “tech neutrality” and bring no conflicts of interest to the table as we help you evaluate and select emerging technologies.

Our Build-Operate-Transfer Consulting Work





Thales Takes on IT Transformation at Scale

B.O.T. Builds a New Digital Hub for Koç Holding

B.O.T. Builds a New Digital Hub for Koç Holding

B.O.T. Is Making Digital Strategy Actionable at Doosan

B.O.T. Is Making Digital Strategy Actionable at Doosan

B.O.T. Delivers the Right Technological Choices at Malakoff Médéric

B.O.T. Delivers the Right Technological Choices at Malakoff Médéric

Meet Our Build-Operate-Transfer Consultants

Our Build-Operate-Transfer consultants and industry experts help digital transformations succeed. Here are some of our experts on the topic.

Learn More About Build-Operate-Transfer

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