BCG, through our Center for Digital Government, unlocks the potential for greater effectiveness, impact, and public value. We partner with leaders in government and society to tackle their most important challenges and capture their greatest opportunities.
Future-focused governments must embrace and adopt digital transformations in order to thrive. BCG’s deep expertise in artificial intelligence, quantum computing, blockchain, data science, agile, human-centered design, IT architecture, and digital product and service innovation enables governments to meet their public sector digitization challenges head-on.
We help government agencies work in new ways, use data to optimize policy development and service delivery, build end-to-end digital journeys for citizens, and design digital services for governments of the future.
BCG’s Center for Digital Government is a multidisciplinary team of more than 120 experts who are passionate about digital government trends and creating value for citizens. Using data, technology, and people strategy, we transform organizations and operations, unlocking the governments’ potential. Our independent perspective ensures a strong commitment to finding the right solution to maximize value creation for the government, its citizens, and its employees.
Our multidisciplinary team from across our specialized businesses brings unmatched depth and breadth of technology, data and public policy expertise. Our strategic partnership with Public Digital, our non-profit foundation Centre for Public Impact, and our alliances with technical and delivery specialists such as Faethm, Contino, and Salesforce also enable us to bring a holistic end-to-end delivery perspective that ensures strategy is linked all the way through to implementation.
BCG X: Our tech build and design division
Leading tech, AI, and digital capabilities to help governments reimagine the citizen experience, grow innovation capacity, and drive data-informed decisions and policies.
An economic value proposition can help governments attract talent and investment. To get started, focus on a few critical priorities—and build on your strengths.
The GCC region has emerged as one of the leaders in digital government services, focusing on stronger adoption through personalization and proactivity
Public agencies rarely match the private sector in online experiences. By taking a customer-centric approach, they can even the score—and serve people better.
To earn the public’s support, government use of advanced analytics must include stakeholder input, proper controls, regular reviews, and contingency plans for lapses.
