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郵便・宅配業界

eメールにより郵便の量が大幅に減少したように、大規模なオンライン小売企業が郵便・宅配市場に脅威をもたらしています。私たちは郵便・宅配業界のクライアントがデジタル・オペレーションやデジタルGo-to-Market戦略を活用して、効率性やサービス、顧客ロイヤルティを大きく向上できるよう支援します。

In the face of new challenges and challengers, postal, parcel, and logistics services must rethink their assumptions and revisit their operating models. Now that e-tailers have begun to move into delivery themselves, the lines between clients, competitors, and collaborators are blurring. Organizations need help bringing the right strategies into focus.

How We Deliver for the Postal and Parcel Industry

Our postal and parcel consultants help companies steer a profitable path through the challenges of today—and tomorrow. Our experts bring deep insights on customer and economic dynamics and the full breadth of our functional capabilities.

郵便・宅配業界におけるデジタル化

郵便・宅配の顧客の間で信頼を築く

郵便・宅配業界におけるラストマイル戦略

郵便・宅配業界におけるサステナビリティ

郵便・宅配業界におけるコーポレートベンチャリング

Our Client Work in the Postal and Parcel Industry

    One high-profile example illustrates how postal players can build on both trust and digitization to create new business offerings. Working in conjunction with BCG, Australia Post developed Digital iD. The smartphone app, launched initially with selected Australia Post products, enables consumers to verify their identity online in safe and reliable ways.

     

    Our Centers of Excellence for the Postal and Parcel Industry

    Explore Our Insights on the Postal and Parcel Industry

    Our Postal and Parcel Consultants

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