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Financial institutions must do more for customers in every industry, and find ways to exceed expectations despite margin pressure. Should a bank integrate environmental, social, and governance considerations into its financial services strategy? Set a new vision for its digital future? BCG helps organizations across the financial sector assess potential pathways and make the transformative moves necessary to thrive.

How BCG Helps Define a Digital Future for Financial Services Institutions

BCG’s work in the financial services industry—nearly 4,000 engagements over the past five years—has deepened our knowledge, enabling us to develop advanced financial sector models, benchmarks, and proprietary databases for meeting challenges across all banking segments. We use these and other tools to continually refine our predictions for the sector.




InQbate by BCG is a digital banking platform and accelerator with all the fundamental building blocks you need to build a digital bank.

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F2B Digitization

Front to back (F2B) digitization enables financial institutions to deploy all digitization levers at the same time, revolutionizing banking and unlocking value.

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SmartBanking AI

The use of AI in financial services can enable banks to build deeper customer relationships by delivering bespoke solutions. Find out how SmartBanking AI works.

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FinTech Control Tower by BCG

Our powerful, global fintech platform draws on proprietary data tools, the latest market intelligence, and BCG’s expertise to help clients uncover opportunities and execute on their fintech agenda.


How Citizens Is Competing—and Winning—Against Fintechs

Michael Ruttledge, CIO of Citizens, explains how a digital transformation has allowed the company to compete against fast-moving startups.



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