Featured Insights and Perspectives from BCG

ServiceNow’s Diana Wu David explains why companies must go beyond adoption to continuously absorb new technologies and translate them into value.

BCG’s Julia Dhar explains why treating transformation like a customer experience helps organizations drive engagement and lasting impact.

AI is a $3 trillion-plus opportunity for software companies. To seize it, CEOs must put aside the SaaS playbook and return to a startup mentality.

AI-first companies are already seeing significant improvement in areas such as efficiency and on-time delivery. The key is end-to-end transformation, not isolated use cases.

AI is already transforming the payments industry. The winners will be those that elevate AI to the center of their operations.

BCG’s second annual survey reveals how quickly generative AI tools are evolving and how information firms can leverage their core strengths to address this challenge.

Becoming AI-first is an organizational challenge, not a technical one. Through two real-world transformation case studies, we show what it takes to become AI-first.

Post-Merger Integration Ignite by BCG X is an AI-enabled platform that helps companies build Integration and Synergy plans quickly, providing executives and other leaders with instant visibility throughout and, as a result, enabling focus on the topics that matter most.

Built on BCG’s world-class integration expertise, it transforms complex mergers into coordinated, value-driven efforts that deliver outcomes starting on Day 1.