Transforming from a telco to a techco required a deep commitment to inspiring engagement throughout the company. EVP and Chief Revenue Officer Ashley Haynes-Gaspar discusses partnering with BCG to navigate this change and the extraordinary results Lumen has already seen.
テクノロジー・メディア・通信業界におけるBCGの支援
We help tech companies pioneer new business models, drive change within their organizations, and sustain performance—while rediscovering purpose to create value for shareholders and society.
As consumption patterns shift, we help media companies adapt by developing impactful pricing and customer acquisition strategies; leveraging disruptive technologies like AI; and improving operational efficiency.
We help telecom companies tackle familiar challenges and seize new opportunities through seven key enablers, including data-driven customer centricity, beyond-the-core expansion, network excellence, and AI.
Our experts help clients across the 5G ecosystem to design and build a 5G-ready organization, including the operating model and culture that foster the environment necessary to capture the potential 5G offers.
Bold ideas shape the future for growth techs, and we help them develop the pricing, monetization, organization design, and operating model strategies that unlock value and scale their businesses quickly.
The semiconductor industry's complexity demands relentless innovation. We help all industry players seize opportunities by launching new products, boosting efficiency, and advancing new business models.
Digital disruption is reshaping television content. We help companies adapt and succeed in this evolving market by mastering key capabilities such as analytics, personalization, pricing, and partnerships.
関連サービス
テクノロジー・メディア・通信業界におけるBCGの支援事例
私たちは、テクノロジー・メディア・通信業界の企業が業界構造の変化やダイナミクスがもたらす機会を捉えるために必要なケイパビリティとテクノロジーの構築を支援します。
Working with BCG, Commvault has improved time to closure of projects while handling customer data responsibly and solving problems. Here's how.
テクノロジー・メディア・通信業界のBCGのツール・ソリューション
Video
直感的に使える3ステップのプロセスを通じて、Telco Network Manager by BCG Xは通信ネットワーク管理に変革をもたらします。顧客起点のより高度な投資戦略の策定を実現するとともに、オペレーションの卓越性向上を推進します。
Technology, Media, and Telecommunications
Article
2026年2月17日
In the B2B software market, buyers are increasingly skeptical of bold promises about AI solutions. Vendors need to reimagine their go-to-market strategies.
Technology, Media, and Telecommunications
Interview
2025年10月3日
Verizon Consumer CEO Sowmyanarayan Sampath shares how applied AI and culture-led transformation are setting new standards in customer experience
IBM’s Roger Premo shares why focusing on proven use cases—like call centers and back-office ops—is the smartest way to unlock GenAI value now.
