Belgian retail banking looks stable, but pressure is rising: switching is low despite higher intent, loyalty is driven by inertia, and growth depends on targeting key moments and deepening relationships.
Education
- MBA, University of Chicago Booth School of Business
- Masters in International Business Economics, summa cum laude, KU Leuven
- MSc, Civil Engineering, summa cum laude, KU Leuven
Pieter Himpens co-leads Boston Consulting Group's Financial Institutions and Insurance Practices in Belgium. He advises banks, insurers, and other financial institutions across the firm's London, Amsterdam, Brussels system, working with clients on a variety of strategy, distribution, large-scale transformation, organizational effectiveness, and operational efficiency topics. In addition, he has led several agile at scale transformations.
Pieter leads BCG’s corporate, private, and retail banking benchmark in Belgium and Luxembourg. Pieter also serves as recruiting partner for the Brussels office and as a career advisor to junior staff.