CEO Moments of Truth

When Kate Johnson became CEO in 2022, Lumen was $20 billion in debt with a rapidly declining revenue base. In this conversation with Christoph Schweizer, she shares how a bold vision, investment in people, and AI innovation is driving a remarkable turnaround.

As tariffs, shifting climate regulations, and intensifying global competition reshaped the industry, Daimler Truck AG needed to adapt quickly. CEO Karin Rådström shares concrete examples of what worked and how leadership can mobilize an organization of more than 100,000 employees around simpler, faster, stronger ways of working.

From chocolate to salty snacks, Hershey’s Michele Buck explains why the company needed to challenge the status quo and diversify its snacking portfolio. Watch the video to find out how Buck led the company through this transformation.

The CEO of LATAM Airlines has built a stronger and bigger company after Chapter 11 bankruptcy. People-centric leadership was at the center of the turnaround. He shares his personal insights in this video with BCG’s Christoph Schweizer.

The Mahindra Group has seen its market capitalization increase twelvefold in just five years. In this episode of Moments of Truth, CEO Anish Shah explains how he has chosen to think big and lead with purpose.

Delta Air Lines CEO Ed Bastian reflects on leading through crises, sharing how putting people first, communicating with honesty, and investing boldly in the future have guided him through 25+ years of change and challenge.

SAP CEO Christian Klein joins Christoph Schweizer to share how, despite market pushback, he boldly transformed SAP's business model to better serve its customers in a digital future.

Indorama CEO Aloke Lohia joins Christoph Schweizer to share how a tough decision—made despite short-term market impacts and potential risks—ensured his company's long-term success.