SAP’s Christian Klein on Reinventing a Tech Giant for Long-Term Success
At the height of the COVID-19 pandemic and after just a few months as CEO, Christian Klein realized that SAP had to transform its legacy business model or risk falling behind. He explores how—despite facing backlash from investors, customers, and employees—he leaned into transparency, overcommunication, and conviction to embrace an entirely new business model and reshape SAP for ongoing success.
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I sat down with successful CEOs across the world, in very different industries. What the conversations revealed is that even fantastic leaders face extremely stressful, worrying situations. I learned so much from each of them as they talked openly about their experiences and how they felt in these pivotal moments. I think the world tends to forget that there are wonderful human beings behind the CEOs in the headlines. — Christoph Schweizer

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