In Bloomberg, BCG’s Vinciane Beauchene and Sylvain Duranton note that while AI helps employees save time, many companies struggle to convert those gains into measurable value. Drawing on a BCG survey of 12,000 frontline workers, 66% report receiving limited or no guidance on how to use the time saved. Duranton stresses that providing strategic clarity is crucial to improving employee satisfaction and driving long-term success.
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Bloomberg