GenAI Meets ERP: Achieving Adaptive Enterprise Intelligence

By Pierre SchatlowskiTobias RückertChristine Seufert, and Linda Fleissner
Article

Across many possible GenAI applications, a consistent theme emerges: GenAI is turning ERP from systems of record into systems of intelligence. We see predictive AI embedded in many analytical tools within ERP systems, and adopted by companies as a result. Applications of GenAI are also increasingly common, but they are rarely fully integrated within transactional processes. Often they remain locked within the bounds of GPT. The authors present two case studies and explain that the result for enterprises that successfully adopt GenAI will be true adaptive intelligence. The ability to nimbly navigate the challenges of unprecedented real-world change.

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