Managing Director & Senior Partner
Jean-Christophe Gard is a core member of the Insurance and Marketing, Sales & Pricing practices at Boston Consulting Group.
Since joining BCG in 1999, Jean-Christophe’s client work has centered on insurance clients. Currently, he leads the development and deployment of BCG’s capabilities and offers in AI, data, and analytics in insurance. Prior to this role, Jean-Christophe led the firm’s property and casualty insurance engagements globally for six years.
Companies that embrace AI at scale, expand their digital platforms, and optimize their distribution economics will emerge from the COVID-19 crisis stronger.
The COVID-19 pandemic—along with the new reality taking shape because of it—has created a clear mandate for insurers: deal with the rigors of the present and the near future while starting to prepare for challenges and opportunities over the longer term.
As the COVID-19 pandemic forces insurers to prepare for the new reality, a focus on five particular areas can help them begin.
New insurance industry ecosystems, driven by disruptive digital technologies, could put unprepared insurers at risk, according to a report by BCG and Morgan Stanley Research.
In every area of insurance, traditional insurers can use the internet, mobile technology, and social media to fend off new rivals and get ahead of longtime competitors.
A study by BCG and Morgan Stanley Research shows how technology-driven changes are reshaping customer engagement, risk assessment, and operations in the insurance industry.