Managing Director & Partner
Lauren Taylor has worked at Boston Consulting Group since 2007. She has deep experience using qualitative and quantitative consumer insights to drive growth, having led more than 100 efforts around the world.
Lauren is currently the global leader for customer-centric sustainability and innovation at BCG and is passionate about helping companies better understand market demand and the most important aspects of sustainability—the innovation needed to remove barriers and how to influence customer behavior to drive sustainability while generating business value.
Lauren is also the global leader for Demand Centric Growth® (read “Identifying the Sources of Demand to Fuel Growth” to learn more) and the North America leader for customer demand and innovation, including our Center for Customer Insights, and has worked with clients in many industries. She is a lead member of BCG’s Marketing, Sales & Pricing and Consumer practices, and has led many efforts on growth strategy as well as organization, PMI, and turnaround.
To nudge consumers toward more sustainable products, companies need to gain a deep understanding of consumer needs and motivations, and then devise strategies to change buying patterns.
Recent BCG research reveals that brands have a significant opportunity to grow the market for sustainable foods. Consumers, companies, and the planet stand to benefit.
To gain the greatest sustainability advantage, they should act now. Three strategies can make a big difference.
Taking green mainstream is all about understanding consumers and how they make choices—and then creating and communicating sustainable alternatives.
A new survey from BCG shows that encouraging consumers to embrace carbon footprint offsetting is a critical step on the path to net zero.
Alternative dairy products have appealed to mainstream consumers more successfully than alternative meats have. Here’s how companies of both kinds can step up their marketing.
A BCG survey confirms that most consumers are ready to embrace sustainable products. Here are three ways to help make that happen.
For brands hoping to lure value-conscious consumers, pricing is crucial. But a BCG survey shows that offering the lowest price isn’t always the winning move.
Leadership engagement drives innovation outperformance. C-suites are concentrating on five key areas.
A nuanced understanding of what really drives buying decisions in the post-COVID-19 world is crucial to maximizing share in a target market.
The pandemic has accelerated consumer shifts in six months that otherwise would have taken five years. Many of the changes will stick.