Brands Now Have Two Audiences: Humans Who Buy and AI Agents That Influence Them

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This article was first published in StoryBoard18

A brand used to need one good pitch, aimed at one human being scrolling a feed. BCG's Lauren Wiener and Parul Bajaj say that pitch now needs a second, nearly identical version, except this one is for a machine that cannot be flattered, charmed, or won over by a clever tagline.