Kathleen is a Managing Director and Partner in Toronto and the Canada System Lead. She is also a core member of our Consumer practice. She works primarily in the Retail sector across a variety of commercial and operations topics.

Since joining BCG in 2006, Kathleen has worked with a wide range of clients in Canada, the UK, and the US. She has extensive experience leading retail leadership teams through large-scale business transformations. She has worked on strategies in growth, customer segmentation, format design, pricing and promotions, organization, and target operating model. Kathleen currently sits on the North American Consumer leadership team and the Global Retail leadership team.

Kathleen has taken on several firm leadership roles focused on people and career development. Prior to leading the Toronto office, she led BCG Canada’s Consumer practice and Women@BCG initiative. She has published and spoken extensively on consumer sentiment and its implications on buying behavior, as well as on diversity, equity, and inclusion (DE&I) topics focused on the advancement of women in the corporate world.

Outside of BCG, Kathleen sits on the board of the Whitney Child Centre in Toronto and the board of Entreprises Norman Hebert Inc. in Montreal.


  • MBA, Dean’s Award, Harvard University
  • BA, commerce, with honors, Queen's University


  • Board member, Whitney Child Centre
  • Board member, Entreprises Norman Hebert, Inc.