FIBAC 2019: Annual Benchmarking and Insights

As the banking sector nears the point of inflection, there is a need to assess new paradigms which would define the success for the banking industry. This year’s FIBAC survey saw participation from 34 major banks in India as well as insights from the credit data received from the CIBIL partnership. This covered a wide spectrum of themes like changing credit landscape in light of banking sector recovery, factors driving deposit growth and its impact on the margins, shifting shares between digital and traditional banking channels and Organizational structure. Banking industry as a whole is investing in non-traditional channels while traditional channels like ATMs and branches have stagnated for all bank categories.