How Indian IT can Win 2020s: Bring Problem-Solving to the Fore and Create Heterogeneous Talent

In their guest column for Financial Express , BCG’s Vikash Jain and Aditya Shangloo discuss the expected growth of the IT-BPO industry in India. The authors emphasize that “all businesses will become technology businesses ” and address the implications of this shift. They conclude the article by outlining five key themes on how the Indian IT industry can win in the 2020s .