Julia Dhar

Julia Dhar joined Boston Consulting Group in 2009 and is the North America leader of the People & Organization practice. She works with private sector clients to integrate choice architecture and customer insights to improve the productivity, performance, employee engagement, and customer experience of organizations in industries including manufacturing, distribution, airlines, energy, technology, and telecommunications.

Trained as a behavioral economist, Julia co-founded BCG’s Behavioral Science Lab and is a Fellow at the BCG Henderson Institute, where her research focuses on testing and scaling scientific solutions to the problems of organizational change.

Julia is the co-author of "Building Resilient Organizations: Best practices, tools, and insights to thrive in ever-changing contexts," published by the Project Management Institute in 2022 and "The Decision-Maker's Playbook," published by the Financial Times in 2019. Her next book, “How Change Really Works,” will be published by Harvard Business Review in early 2026. Julia’s TED talks on productive disagreement and constructive conversations have been viewed more than 8.5 million times. She has a regular column in Forbes, where she writes about practical solutions to CEOs' largest challenges.

Before joining the firm, Julia worked as the Private Secretary to the Deputy Prime Minister and Minister of Finance in New Zealand and led a major study to increase private capital for public services at the UK Cabinet Office's Social Investment and Finance Team. Julia is a Board Member of RefugePoint, and the Yale Center for Consumer Insights. She is a member of the Aspen Institute’s Advisor Board on Social Trust, and the National Advisory Board for Disagree Better.