BCGのクライアント支援 サクセスストーリー

BCGのクライアントが、どのようにデジタル、テクノロジー、データのパワーを活用して、新しいデジタル事業を立ち上げ、デジタルトランスフォーメーションを推進し、イノベーションの限界を押し広げているか、事例をご紹介します。

Spotlight: AIにおけるクライアントの成功事例

航空宇宙・防衛

Thales Takes on IT Transformation at Scale

The French multinational worked hand in hand with BCG to support an IS/IT transformation across all its primary functions, including integrating demand management, upgrading people skills, implementing agile principles, and working to foster collaboration while protecting both its own data and its customer confidentiality.

自動車

How Ford Organized for Digital Operations at Scale

Digitization—when done right and at scale—yields impressive results. Discover how manufacturing companies can learn from Ford’s success.

Reimagining IT to Rev Up Nissan’s Digital Transformation

How Nissan scaled its digital capabilities throughout the business, reshaped its application portfolio, and upskilled its IT team.

Pushing the Limits for an Automotive Manufacturer

By implementing multiple advanced analytics tools, BCG helped a global car-seat maker save money, improve efficiency, and reduce defective parts.

A Holistic Shift to Digital-First Marketing in Automotive

Learn how BCG worked with a global automotive manufacturer to reduce their marketing spend while preserving top-line performance.

医薬品

Bayer's Journey to Operational Excellence

The company identified data-driven solutions that not only boost efficiency but can be converted into systemic change and scaled throughout the global business.

製薬業界におけるアジャイルのためのファイザーの公式

Jim Riley氏は、高度に統制され構造化された環境で同社がどのようにアジャイルの原則とフレームワークを適用し、サイロを解消し、製品の提供を大幅に加速したかについて説明します。


Consumer Products

Amway Chinaはデジタルの将来に踏み出す

General Manager Innovation Hub Amway China Ken Li talks about the company’s transformation and the tangible impact it has had on the business.

ネスレで消費者データをフル活用

食品・飲料大手ネスレはBCGと協働してフランスのさまざまなブランドでデータ活用の効果を特定し、価値創出を推進し、意思決定を向上させました。

Becoming the World’s Most Personalized Brand

BCG used predictive analytics and machine learning to create a real-time personalization experience for Starbucks, which led to a 150% increase in user interaction.

Brewing an Agile Transformation at Heineken

The Dutch beverage conglomerate began its agile transformation in the IT department, where leadership worked hand-in-hand with other departments as well as with outside suppliers and the company’s employee work council.

金融

How Citizens Is Competing—and Winning—Against Fintechs

Michael Ruttledge, CIO of Citizens, explains how a digital transformation has allowed the company to compete against fast-moving startups.

The World Bank’s Human Capital Project: Agile in Action

Agile continues to deliver extraordinary benefits: in just three months, a team delivered a complex, high-profile product that normally would have taken a year.

Transforming This Bank’s End-to-End Customer Journey

BCG partnered with an Australian bank to create a completely digital experience for banking customers with their customer journey program.

Transforming HSBC Through Technology

HSBC first transformed its tech function to build a “simpler, better, faster” bank. Darryl West, group CIO at HSBC, provides insight on how to successfully implement an ambitious change agenda.

医療機関・保険者

Reinventing Customer Insights: Zoetis's Next-Generation Sales Engine

A leading global animal health company partnered with BCG to develop an AI-powered sales engine to target and engage with customers, driving double-digit growth.

アニマルヘルスにおけるイノベーションの持続 Zoetisのデジタルトランスフォーメーション

DigitalBCGはZoetisに対して、ケア全体にわたるデータ/デジタル・プラットフォームの実装を支援しました。これは、同社のデータ/アナリティクス戦略を実現するための重要な要素です。

産業財

Embracing Agile at Scale to Manage Disruptive Change

Shell and BCG Digital Ventures worked together to address an important challenge for the mining and construction industries: how to maximize the productivity of equipment.

How CWS Transitioned to a Data-Driven Sales Approach ​

Adriana Nuneva, chief digital officer of CWS Group, explains how the company’s shift to a holistic, data-driven approach emboldened the company's growing sales force, sparking a massive boost in productivity.

保険

保険業界のデジタルリーダーになる:イタリア ゼネラリ保険のデジタルトランスフォーメーション

イタリアの大手保険会社 ゼネラリは、レスポンスタイムを50%、ダウンタイムを80%短縮し、顧客の離反を10分の1に削減するデジタルトランスフォーメーションを行いました。

Unleashing the Power of Data for Malakoff Médéric

BCG developed algorithms that helped Malakoff Médéric double improvement in fraud detection and led to the hiring of over 50 new digitally skilled employees.

電力・エネルギー供給事業

Transforming Digital Sales at E.ON

BCG helped E.ON develop its digital sales platform and reshape its legacy infrastructure to better position the company to address its most pressing challenges, such as climate change.

Putting Customer Value Front and Center

Discover how BCG helped a client redesign its pricing and communication strategy to reduce churn amid an increasingly competitive market.

パブリックセクター

Taking Toll Collection to the Next Level

Learn how BCG harnessed deep learning to drastically reduce error and improve reliability in vehicle classification systems.

流通

グローバル宝飾品大手企業のターンアラウンド

Hyperpersonalization in Member Marketing for a Regional Retailer

BCG GAMMA powered revenue growth at a large big-box retailer by applying data science and strengthening HR practices—and by providing insights that helped predict customer behavior.

テクノロジー・メディア・通信

BCG X and Orange Built a Customer-Centric Marketing Ecosystem

Replace product-centric marketing with an AI-driven, personalized strategy to reach the right customer with the right offer at the right time, no matter the channel.

Improving the Customer and Employee Experience

BCG helped a global telecom company create a digital transformation program that has generated two times the amount of e-commerce traffic and a gain of over $250 million in revenue in one year alone.


Transportation and Logistics

Creating a New Shipping Platform for UPS in Six Months

BCG helped UPS create Ware2Go, a new digital platform to support B2B companies by offering a nationwide fulfillment network, to unlock new opportunities for growth in the world of two-day shipping.

Operating Efficiency in Mining

By applying the latest technologies and advanced modeling techniques, BCG saved a complex mining organization $200 million and drastically improved its operating efficiency.

旅行・観光

Deutsche Bahn: Digital Transformation of Time Tabling

BCG Platinion worked with the German rail operator to transform its slow manual process for the planning and booking of cargo routes into a cutting-edge and dramatically faster one.

KLMオランダ航空とBCGの協働により航空事業オペレーションにAIソリューションを導入

BCGはAIやテクノロジーのエキスパートからなる多様なチームを編成して、KLMの航空オペレーションを競争優位性へと転換するお手伝いをしました。これにより、顧客満足度が向上し、運用コストが削減されました。

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