BCG U enables organizations to upskill their talent with the help of the latest technology, scientific learning approaches, and a world-class faculty. We customize learning strategies depending on need, building capabilities across all layers of an organization—from executive programs to training and development on the frontlines.
The Benefits of BCG U for Organizational Capability Building and Enablement
Organizations too often treat capability building and enablement as a cost, not a catalyst. BCG U flips this script. Clients have achieved:
+200
increase in bps
$148M
in sales value
25x
in efficiency gains
6x
increase in GenAI adoption
Our capability-building consulting experts support organizations across three strategic priorities:
- Scale and activate AI. We help leaders set strategic direction with confidence and support their teams in adopting AI-enabled ways of working—accelerating impact across organizations.
- Deliver transformation. We enable teams to understand how their work is changing and why—and then evolve how they operate to deliver against new business objectives.
- Reskill for the future. We guide clients in upskilling talent to meet the demands of a shifting economy—ensuring that critical roles are filled with future-ready capabilities and skills.
How BCG U Works
BCG U uses a three-phase approach to deliver high-impact upskilling, starting with business priorities and working backward to design and scale contextualized learning experiences that drive results.
Design a Blueprint for Business Value
We design tailored capability-building and enablement strategies that are aligned to business goals, defining the foundation for impact:
- Define key outcomes for each program.
- Segment learner personas based on role-specific needs.
- Create a roadmap for capability development.
Build and Configure
Our capability-building consulting experts develop efficient, relevant experiences that are tailored to an organization’s executive context and strategic challenges:
- Design learning journeys by role and level, defining content, modality, and delivery.
- Build and configure learning assets and delivery tools.
Deliver and Measure
We launch programs with real-time monitoring and governance, ensuring ongoing impact:
- Roll out phased implementation across an organization.
- Implement tracking tools and set regular impact review meetings.
- Measure business outcomes and adjust in order to maximize ROI.
This approach is turbocharged by the BCG U Platform, which combines world-class industry experts and learning specialists with a best-in-class technology ecosystem and learning science. This organizational talent development platform enables us to rapidly create and seamlessly deliver contextualized, high-quality capability-building and enablement programs that generate measurable business impact with speed, at scale, and clear ROI. It also powers our suite of specialized “accelerators”—focused programs that fast-track skills in high-impact areas such as GenAI, climate and sustainability, and marketing—enabling organizations to utilize our capability-building platform to build future-critical capabilities faster.
Our Clients’ Success with High Impact Upskilling
10x
reduction in learning time
To support a state agency in improving pediatric patient outcomes, a North American university partnered with BCG U and BCG X to design, build, and launch a digital portal for 180,000 caregivers and families. Using a human-centered learning design, the university reduced learning time from over 150 hours of dense academic content to just 15 hours of bite-sized, digestible, and engaging content.
69%
increase in AI adoption
To accelerate AI adoption, a global health care company partnered with BCG U’s capability-building consulting experts to build a scalable learning ecosystem. Tailored upskilling journeys equipped employees across roles with the tools and capabilities to apply new technologies to their daily work—driving AI adoption from 18% to 87%, and embedding it into the organization’s way of working.
2,000
professionals upskilled
Singapore’s digital-talent gap has been a key challenge for companies, often hindering the country’s ambition to be a tech hub. Together with SkillsFuture Singapore, BCG U set about shrinking that gap by launching a unique train-and-place program called Rapid and Immersive Skill Enhancement. As of early 2023, the program had upskilled more than 2,000 mid-career Singaporean professionals, enabling them to pivot their career paths into in-demand data and digital roles. The upskilling training program is on track to teach at least 8,000 more over the next two years.
90%
increase in tool utilization
A global consumer goods company partnered with BCG U to drive enterprise-wide adoption of proprietary AI tools. By activating senior leaders as champions and delivering targeted enablement across teams, the company achieved a 90% increase in AI tool utilization.
Our Insights on Capability Building and Enablement
Video
2025年8月18日
BCG U: Building Skills and Capabilities for the Future
Article
2025年1月31日
Reskilling is no longer optional. As the shelf life of a skill gets shorter and talent becomes scarce, companies must construct successful reskilling programs.
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2024年10月8日
The most effective way for a company to help its workforce adopt AI skills a five-step approach that includes assessing what’s needed and preparing people for change.
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2024年3月21日
In a complex, fast-changing world, team members must shift from championing their own domains to putting the enterprise first. Here’s how to make it happen.
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2023年9月22日
With the average half-life of skills now less than five years—and half that in some tech fields—organizations need a new approach to reskilling their workforce.
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2022年7月7日
They’ve been called heroes during the pandemic, but many of these workers aren’t satisfied with their jobs. Here’s what leaders can do to change that.
