By linking to a digital distribution marketplace and upgrading their internal pricing systems, air freight carriers can fill their empty capacity and achieve optimal returns.
To navigate demand volatility, airline network teams must be more flexible and increasingly bionic, using digital tools to make schedule modifications nearly up until the day of travel.
To Uncertainty and Beyond in the Travel Industry
In this episode of The So What from BCG, Jason Guggenheim, BCG’s global leader of travel and tourism, explains how companies can sharpen their ability to sense shifts in demand.
Consumers are ready to hit the road and take to the skies. Organizations within and beyond the travel industry should be ready for the demand spike—but prepare for uncertainty, volatility, and new patterns to emerge.
The late summer rise of the Delta variant in the US has reduced optimism, but participation in various activities has actually increased since May.
Travel companies can move beyond ticket pricing to focus on new models for customer understanding and engagement.
By applying lessons from such industries as retail and financial services, travel companies can capitalize when recovery comes.
As cautious consumers resume traveling after COVID-19, hotel companies need to understand how the pandemic has altered their preferences and behaviors.
Travel and tourism expert Lamberto Biscarini explains the thinking behind BCG's end-to-end airline automation method.
Follow BCG on Consumer on LinkedIn
Companies operating in today's Travel & Tourism industry must optimize performance, tap into new opportunities and transform to meet consumers demands. Follow BCG on Consumer on LinkedIn for the latest industry insights and news.
BCG’s Travel Recovery Insights Portal
Leaders in the travel ecosystem must decipher how quickly demand for air travel and hotel stays are returning. BCG’s travel portal gathers the information required to make well-informed decisions that support air travel employees, customers, and shareholders.
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