「レジリエンス」を構築することで、損害保険会社はショックを予測し、自社の提供するサービスへの影響を軽減・吸収し、新たな機会をとらえるとともに、ビジネスを再構想できるようになります。
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Article
2018年3月26日
デジタル化が進展する中、保険会社はどのように競争優位を築いていけばよいのでしょうか。戦略策定、顧客理解、商品・サービス／ビジネスモデル、チャネル、オペレーションそれぞれにおける革新といった観点から、BCG保険グループが次世代保険会社経営について考察します。
Value Creation in Insurance
Report
BCG’s global insurance industry value creators reports share insights and analysis from insurance leaders who have overcome industry challenges. Learn more.
Slideshow
2024年9月4日
Globally, insurers have much work to do to improve their competitiveness with investors. But on a segment, regional, and company-specific basis, many are doing quite well.
Report
2024年9月6日
Profitable growth generates superior shareholder returns. US P&C insurers have outperformed many other industries. Whether they can build on this record is an open question.
Reinsurers with the most stable year-over-year performance have consistently delivered the most value to shareholders during the past decade.
Subscribe to our Insurance E-Alert.
AI in Insurance
Video
2025年4月17日
Building an AI-Enabled Insurer from Within
For GenAI to improve outcomes in the insurance field, says Signal Iduna Group’s Johannes Rath, employees had to start using the technology every day.
Article
2025年4月11日
AI empowers insurers to accelerate progress toward existing goals and set even more ambitious targets for the future. But three considerations are essential to success.
Video
2025年3月12日
Growth Opportunities in Embedded Insurance for Telcos
Bolttech’s Jens Shädler discusses how telco operators can benefit from embedding insurance offerings into their business models.
Article
2023年11月29日
Many insurers are strategically positioned to benefit from blockchain and metaverse technologies, with health and property and casualty businesses leading the way.
Article
2023年11月28日
With GenAI, insurers can enhance specialized processes, make better-informed decisions, and streamline finance operations—while also building a foundation for innovation within the finance function.
Article
2023年10月9日
Banks that use AI to hyperpersonalize their sales models and embed them in the customer journey can dramatically improve their insurance sales.
Embracing the Agent Advantage: Independent Agents as Front-Line Underwriters
Even as insurance becomes more digital, independent agents remain indispensable given their localized knowledge and unique expertise. They wield significant influence in customer acquisition and retention, and their endorsement is often what drives a sale. So, becoming the carrier of choice for agents can mean the difference between merely surviving in the competitive landscape and driving profitable growth.
This white paper reveals how independent agents can help insurers chart a course toward more sustainable growth and profitability.
C-Suite Agenda
Article
2025年5月14日
The new tariffs affect everything from insurers' claims underwriting to investment returns. But there's opportunity for companies that navigate the changes successfully.
Article
2025年4月11日
AI empowers insurers to accelerate progress toward existing goals and set even more ambitious targets for the future. But three considerations are essential to success.
Article
2024年9月20日
The expansion of China’s relatively untapped markets for personal and health insurance will unlock significant growth opportunities for the sector over the next decade.
Slideshow
2024年9月13日
With the life insurance penetration rate at 51%, the industry is developing an integrated ecosystem grounded in KPIs to boost productivity, increase sales, and promote growth.
Reinsurers with the most stable year-over-year performance have consistently delivered the most value to shareholders during the past decade.
Article
2024年5月3日
Companies embarking on a core transformation need to recognize that this journey involves both IT and the business—and it’s become a competitive necessity.
BCG on Insurance
Will AI in insurance reshape the industry? Where are the growth opportunities for insurers? Connect with us on LinkedIn to read our latest insights and share your ideas.
Expert Interviews
Video
2022年8月30日
The Net-Zero Insurer
Net zero isn’t just a climate imperative—it’s a business one. Insurers globally must define an integrated strategy that will allow them to pick up the pace of transition to net-zero.
Video
2020年7月28日
Digital Underinvestment Hurts Insurers
Simone Schwemer shares a few of the insights from BCG's digital maturity assessment, particularly highlighting how "digital champions" in the insurance industry are outperforming companies that are not investing in digital.
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